Salesforce BA

Charlotte, NC, US • Posted 6 hours ago • Updated 6 hours ago
Full Time
On-site
$60000 - $90000/yr
Fitment

Dice Job Match Score™

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Job Details

Skills

Summary

Title: Salesforce BA

Location: Charlotte, NC
Employment Type: Full-Time

Compensation:
Pay Range: $60,000-$90,000 Per Year

Job Summary:
• Join our team as a vital link between business stakeholders and technical teams, optimizing platforms to meet strategic goals.
• Based in the Charlotte, NC region, this full-time role involves gathering requirements, analyzing processes, and designing efficient solutions.
• You will work with various cloud technologies, focusing on user management and satisfaction. 
• Ideal candidates are proactive and eager to grow in a support role, with a foundational understanding of cloud platform systems.

Key Responsibilities:
• Conduct workshops to elicit and document business requirements.
• Translate business needs into scalable solutions using declarative tools.
• Identify inefficiencies and propose alternative solutions to complex problems.
• Act as a liaison between stakeholders and project teams, managing expectations.
• Lead user acceptance testing and create training materials for user adoption.

Qualifications:
• 3-5 years of experience in business analysis, with 2-3 years focusing on CRM implementations.
• Strong understanding of platform configuration, standard objects, and dashboards.
• Proficient in Agile/Scrum or Waterfall methodologies.
• Excellent communication skills, bridging technical and non-technical stakeholders.
• Preferred certifications in platform administration or business analysis.

Core Technologies:
Data Modeling | Integration | Reporting Tools | Technical Documentation

Contact Information:
Jessica Safarik,

Benefits:
Learn more about our benefits offerings here  

Onboarding Expectations:
Learn more about our Onboarding Process here  

EEO Statement:
Learn more about our EEO policy here  

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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: mitchmar1
  • Position Id: 26-07460
  • Posted 6 hours ago
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