Director, Project Management - Strategy & Delivery
Capital One, a Fortune 500 company and one of the nation's top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation's greatest banks and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas, backgrounds and guided by our shared values, come together to make Capital One a great company - and a great place to work.
The Role: As a Director, Project Manager at Capital One, you will create strategies and lead a team through high priority projects for the company. You will collaborate with smart and passionate leaders to influence results that have a direct impact on the company's bottom line. You lead important and exciting projects from day one, working alongside key stakeholders across the company.
The Encore team within US Card Tech is seeking a dynamic Director, Project Manager to support delivery of our Enterprise modernization journey and lead Program & Governance across enterprise platforms. The ideal candidate is someone who excels in a team environment, displays proficiency in program and risk management, and is highly motivated. This individual will work with stakeholders from across the company to drive transparency on priorities, delivery progress, and decision emerging risks/issues.
Responsibilities: - Strategic Project Leadership: Lead moderate to large teams in driving complex projects and programs by providing strategic direction.
- Stakeholder Engagement & Communication: Understand complex environments and partner with Product and Tech leadership to develop enterprise-wide stakeholder updates, decision-driving materials, and communications.
- On-Time and On-Budget Delivery: Ensure projects are delivered on time and on budget within challenging environments while simultaneously managing risk.
- Cross-Functional Partnership: Partner cross-functionally with project customers, offering strategic and tactical thought partnership to effectively drive project delivery.
- Relationship Building & Collaboration: Build relationships and collaborate with key stakeholders to ensure the delivery of commitments.
Key Competencies: - Exceptional Leadership & Influence: Proven ability to influence and drive project/program success through outstanding leadership.
- Effective Communication & Stakeholder Management: Excellent communication and partnership skills essential for interacting with and influencing stakeholders at all levels to achieve desired outcomes.
- Jira Expertise: Proficient in Jira, capable of leading a team in developing Jira dashboards and decision-making materials.
- Strategic Project Management: Demonstrated track record of excellent project management, with the capacity to quickly establish structure in complex, dynamic environments.
- Team Development & Coaching: Passionate about coaching and developing associates through an empowering leadership style.
Basic Qualifications: - High School Diploma, GED or equivalent certification
- At least 5 Years of Project Management experience
- At least 3 Years of People Management experience
Preferred Qualifications: - Bachelor's Degree or Military experience
- 6+ years of Project Management experience
- 4+ years of People Management experience
- PMP, Lean, Agile or Six Sigma certification
- Strong problem solving and influencing skills
- Strong communication and collaboration skills
At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $206,000 - $235,100 for Director, Project Management
Richmond, VA: $187,300 - $213,700 for Director, Project Management
New York, NY: $224,800 - $256,500 for Director, Project Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
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