Apply Now

PC Technician

Cannon AFB, NM, US • Posted 4 days ago • Updated 4 hours ago

Full Time

On-site

SAIC

Fitment

Dice Job Match Score™

🤯 Applying directly to the forehead...

Job Details

Skills

Technical Support
Real-time
User Experience
IT Infrastructure
Leadership
Wireless Communication
Data Migration
Hardware Installation
Policies and Procedures
Remote Access
Interfaces
Training
IMAC
Help Desk
Network
Server Architecture
Site Survey
BMC Remedy
Microsoft SCCM
McAfee
Telephony
ProVision
VoIP
VDI
Business Analytics
Business Analysis
Security Clearance
DoD
Microsoft Windows
Multimedia
Mobile Devices
Computer Hardware
Software Installation
Conflict Resolution
Problem Solving
Customer Service
Active Directory
Management
Microsoft Exchange
Distribution
Information Technology
Systems Engineering
FOCUS

Summary

Job ID: 2611318

Location: Cannon AFB, NM, US

Date Posted: 2026-04-10

Category: Information Technology

Subcategory: Site Support

Schedule: Full-Time

Shift: Day Job

Travel: Yes - 10% of the time

Minimum Clearance Required: TS.SCI

Clearance Level Must Be Able to Obtain: None

Potential for Remote Work: ORA_ON_SITE

Description

SAIC has an immediate opening for a PC Technician to support the Special Operation Command Information Technology Enterprise Contract (SITEC) - This critical position is located at Cannon, AFB NM.

The PC Technician will be responsible for providing direct Tier I-II technical support for the lifecycle of services, hardware devices, multi-vendor applications, connectivity, and end-user environments. Deliver technical support for USSOCOM personnel, including real-time troubleshooting of end-user device hardware/software, connectivity, and access issues. Apply advanced troubleshooting to diagnose and resolve complex hardware/software, network connectivity, and user experience issues. PC Technicians work closely with other IT teams and service providers to ensure seamless operation and support of our IT infrastructure.

Roles and Responsibilities:

Performs a variety of services in support of end users and/or missions for the various components and commands residing at the locations assigned and as directed by leadership.
Manages and provides day-to-day support for End User Devices that provide local or remote access, whether using wired or wireless connectivity.
Provides troubleshooting and resolves technical issues.
Conducts application and data migration necessary as a result of hardware or software IMAC or re-installation.
Troubleshoots and repairs software and network connectivity issues.
Builds, configures, and tests IT equipment in accordance with applicable standard hardware configuration(s), software image(s), procedures, and specific requirements.
Plans, engineers, coordinates, installs, and/or manages equipment installations.
Recommends upgrades to and replacements in accordance with policies and procedures.
Integrates, tests, and verifies remote access hardware and software.
Supports approved peripheral devices.
Interfaces directly with customers to provide training and to resolve issues related to services.
Provides IMAC services.
Coordinates with the Enterprise CSD, Site/Local Helpdesk, OEMS, Network, Server, Architecture, and/or Engineering and the requesting organization.
Conducts pre-install and site surveys as necessary.
Makes use of Remedy for receiving, documenting, and closing tickets.
Updates management tools as required.
Makes use of available tools to troubleshoot and resolve issues such as SCCM, McAfee, InTune, Forescout, Tivioli, and/or Hypori.
Provides telephony instrument services including, but not limited to, provision telephones, configures and connect VoIP telephones, key secure equipment, change the usernames, enable and disable extension mobility, and activate and deactivate telephone features.
Manages and provide day-to-day support for VDI clients.
Integrates, tests, and verifies VDI client hardware and software with USSOCOM's VDI standard client image.
Recommends upgrades to and replacements for hardware and software utilized by VDI clients.

Qualifications

Qualifications:

Six years of experience with HS Diploma; Four years of experience with AS/AA; or two years of experience with BS/BA.
Active DoD TS/SCI clearance.
DoD 8570 IAT II Certification.
Experience with Windows OS, O365 suite of applications, basic multimedia systems, multi-functional devices, and mobile devices.
Experience in hardware and software installation, configuration, and troubleshooting, along with strong problem-solving and customer service skills.
Experience with active directory security group management, exchange distribution lists, and file share permission assignment.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10111346
Position Id: 2611318
Posted 4 days ago

Company Info

About SAIC

SAIC® is a premier Fortune 500 mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets include secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

Go to company profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Field Service Engineer

Cannon Air Force Base, New Mexico

•

Today

Description Performing a variety of technical functions in support of engineering activities such as troubleshooting, test, modification, assembly, and maintenance and repair of electronic systems and other specialized avionics equipmentEvaluating components, subsystems, test equipment, and softwareProviding technical support to Air Force customers on operations and maintenance of assigned communications/surveillance equipmentPerforming aircraft installation, troubleshooting, and testing of equ

Full-time

Desktop Support Technician

Florida

•

Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Help Desk Services, Incident Resolution, IT Help Desk Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Desktop Systems Administrator with GDIT. A career in

Full-time

USD 69,700.00 - 94,300.00 per year

IT Service Technician

No location provided

•

Today

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Tucson, AZ and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. Employee will be required to obtain an A+, ITIL Foundation, HDI certification, and one of the following within six months of hire: Security+, Network+, or Server+. The cost of certification will be reimbursed by GovCIO. Responsibiliti

Full-time

USD 53,040.00 - 53,040.00 per year

IT Service Technician

No location provided

•

Today

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Louisville, KY and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. Responsibilities The employee provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform operation and

Full-time

USD 53,040.00 - 53,040.00 per year

Search all similar jobs