Genesis10 is currently seeking a Senior Business Systems Analyst position with a Regional Financial Institution located in Columbus, OH; Detroit, MI; Minnetonka, MN; and Dallas, TX. This is a hybrid 3+ month contract to hire opportunity.
Pay Range: $65.00 - $75.00 per hour based on experience The Senior Business Systems Analyst works with business partners within multiple business units to align technology solutions with business strategies. This role provides advanced technical and consultative support to other team members while maintaining in-depth knowledge of applications and staying current in technical enhancements, methodologies, and trends related to the assigned application(s). The analyst will identify technical or procedural improvements that will provide operational efficiencies, reduce potential risk, and improve end user experiences.
Primary Responsibilities: - Build relationships with business partners who leverage ServiceNow with a goal to understand their needs, advocate on their behalf, maintain platform designed standards and governance, and communicate effectively between business and technical users
- Develop an in-depth understanding of complex business processes and functional behaviors of assigned applications, potential design and integration of technical solutions, including upstream and downstream dependencies and impacts
- Work with key stakeholders to capture business and user requirements as well as establish and strengthen the relationship between teams
- Own the relationship with stakeholders to identify, model, and document business processes and data requirements
- Partner with Scrum and Production Support teams to ensure all documented requirements are understood, developed, tested, and delivered to specification
- Facilitate scope, discovery, and design sessions, and communicate with business partners on story status and follow-up
- Align IT resources and processes to meet the client organization's needs, as well as the design of enterprise solutions
- Build roadmaps with business partners and execute stories within sprint timelines
- Perform other duties as assigned
Requirements: - Bachelor's Degree or 4+ additional years of equivalent experience
- 4-8+ years of related experience working as a Business Systems Analyst, Business Analyst or Data Analyst
- 1+ years of hands-on experience with ServiceNow
Desired Skills: - ServiceNow platform knowledge and experience
- Knowledge of Agile/Scrum methodologies and tools
- Strong organizational, written, and oral communication skills
- Ability to manage multiple projects in a fast-paced environment and meet deadlines
- Experience in a Business Analyst role performing the listed responsibilities, including experience with the following artifacts: assisting in creation of scope documents, eliciting and documenting functional/non-functional requirements and use cases, and producing process flows using Visio or equivalent tool
- Experience facilitating groups sessions to gather requirements with ability to ask relevant questions to drill into the details
- Experience tracking and driving deliverables to completion
- Problem-solver mindset; ability to work through grey areas independently with minimal supervision
- Proficiency with Microsoft (Outlook, Teams, Word, Excel, PowerPoint, Visio)
- Demonstrate technical skills and the ability to learn technology
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.If you have the described qualifications and are interested in this exciting opportunity, please apply!Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: - Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years
- The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years
- Access to an experienced, caring recruiting team (more than 7 years of experience, on average)
- Behavioral Health Platform
- Medical, Dental, Vision
- Health Savings Account
- Voluntary Hospital Indemnity (Critical Illness & Accident)
- Voluntary Term Life Insurance
- 401K
- Sick Pay (for applicable states/municipalities)
- Commuter Benefits (Dallas, NYC, SF, and Illinois)
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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