ALIS Software
ALIS Software

Program Leader – IT Operations, stakeholder management, AI-driven

Remote • Posted 7 hours ago • Updated 7 hours ago
Contract Corp To Corp
Contract Independent
Contract W2
Occasional Travel Required
Remote
Depends on Experience
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Job Details

Skills

  • technology transformation programs.
  • hosting
  • cloud
  • observability/monitoring
  • and network operations.
  • outsourcing or managed services.
  • AI-driven capabilities in IT operations (e.g.
  • AIOps
  • automation
  • intelligent monitoring).

Summary

JOB DESCRIPTION
POSITION: Program Leader – IT Operations Technology Transformation
DURATION: Long term
Remote

Roles & Responsibilities
Program Leadership & Execution
  • Own the overall transformation roadmap, integrating multiple workstreams with clear milestones, dependencies, and success metrics.
  • Establish and run program governance, rhythms, and decision forums to ensure pace, accountability, and alignment.
  • Drive execution discipline through active tracking of actions, risks, issues, and dependencies, ensuring timely mitigation and resolution.
  • Ensure delivery of measurable outcomes aligned to reliability, scalability, operational efficiency, and service quality.
IT Operations & Technology Transformation
  • Lead transformation initiatives across:
    • Hosting and platform modernization
    • Cloud operations and operating model evolution
    • Observability and monitoring (metrics, logs, traces, event management)
    • Network and network operations
  • Apply AI-enabled approaches to IT operations, including AIOps, intelligent monitoring, automation, anomaly detection, predictive incident management, and operational insights.
  • Partner with architecture, engineering, and operations teams to translate strategy into executable plans and operational readiness.
Outsourcing & Vendor Management
  • Lead planning and execution of outsourcing and managed service transitions, including service integration, governance, and performance management.
  • Coordinate internal teams and vendors to ensure clarity of roles, handoffs, SLAs, escalation paths, and operational processes.
  • Provide transparency into vendor risks and performance, driving corrective actions where required.
Stakeholder & Change Leadership
  • Build and sustain strong relationships with IT leadership, engineering teams, security, architecture, & external partners.
  • Understand stakeholder needs and priorities; manage expectations and resolve conflicts across complex organizational boundaries.
  • Drive change management and adoption by aligning communications, engagement, and readiness activities to the transformation roadmap.
Executive Communication & Reporting
  • Prepare and present clear, executive-ready updates on status, risks, issues, dependencies, and mitigation plans.
  • Communicate effectively at all levels—detailed, hands-on engagement with teams and concise, outcome-focused messaging with executives.
  • Surface decision points early and facilitate timely, informed decision-making.
Required Qualifications
  • 8+ years leading large-scale, cross-functional technology transformation programs.
  • Strong experience in IT operations environments, including hosting, cloud, observability/monitoring, and network operations.
  • Proven success delivering programs involving outsourcing or managed services.
  • Demonstrated ability to lead through influence, drive follow-through, and maintain momentum in complex initiatives.
  • Experience applying or enabling AI-driven capabilities in IT operations (e.g., AIOps, automation, intelligent monitoring).
  • Exceptional stakeholder management, communication, and executive presentation skills.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 90709585
  • Position Id: 8933369
  • Posted 7 hours ago

Company Info

About ALIS Software

ALIS specializes in Data Management and Data Analytics solutions to enable business transformation. We leverage our expertise and deep technical background to create comprehensive IT strategies, for a digital and technological transformation. 

We offer services like Strategy Development, Solution Implementation and Operation & Support in three different engagement models – Consulting, Managed Services, and IT Staffing. We are headquartered in Austin, TX and having an offshore delivery center in India.

ALIS was established in 2014. Our leadership team is empowered with decades of experience in delivering enterprise solutions. Our team of experts has experience across multiple industries including banking, healthcare, insurance, manufacturing industries, and more. 

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