Summary
This Learning Technology Partner is responsible for managing and optimizing talent management systems to support HR initiatives and organizational goals. The position ensures system reliability, provides user support, and delivers actionable insights through reporting and data analysis. Success in this role requires strong communication, problem-solving, and adaptability to evolving business needs.
System Administration & Optimization
• Maintain and configure talent management systems to ensure accuracy and functionality.
• Execute routine system activities and implement enhancements to improve efficiency.
• Monitor system performance and recommend process improvements aligned with business objectives.
Technical Support & Troubleshooting
• Serve as a subject matter expert for system functionality and administration.
• Diagnose and resolve technical issues, escalating complex problems as needed.
• Document processes and maintain system-related procedures for consistency and compliance.
User Support, Reporting & Collaboration
• Provide training and guidance to end users to maximize system adoption and effectiveness.
• Partner with HR and Learning teams to align system capabilities with organizational needs.
• Develop and automate reports and dashboards to deliver actionable insights.
• Analyze data to identify trends and support decision-making for HR initiatives.
Skills:
• Bachelor''''s Degree Human Resources, Education, Instructional Design, Information Technology, or a related field.
• 1-3 years administering a learning or talent management system.
• Strong verbal and written communication skills.
• Proficiency in managing technical systems and delivering user support.
• Ability to create and present technical information to diverse audiences.
• Solid project management and problem-solving capabilities.
• Knowledge of adult learning principles and process improvement methodologies.
• High customer service orientation.
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