Business Analyst (On-site)

Join Our Team

Do you want to make an impact on the world around you? The work we do at Kyra Solutions directly impacts government entities and the citizens they serve. In Transportation practice, our solutions are designed to save lives on the roadways and in our Regulatory practice, we are designing solutions to make government digital for your accessibility. Kyra works hard to offer long-term growth potential, competitive wages, and continuous professional development for our employees.

Title: Business Analyst (On-site)

Location: Tallahassee, FL || Duration: Long-Term

Required Skills and Experience

* Discovery and documentation of current state business processes and system interactions
* Analyzing customers business needs to develop comprehensive technical requirements and specifications
* Preparing technical responses, impact assessments, and solution recommendations
* Analyzing current customizations for compatibility and potential migration into the AASHTOWare SaaS product suite
* Collaborating with the product team to support planning and execution of upgrades, enhancements, integrations, and product implementations
* The candidate must demonstrate strong organizational skills, advanced technical analysis capabilities, and excellent customer-facing communication skills
* They must also be able to translate complex business needs into technical requirements and effectively represent business interests during solution development
* A minimum of 5 years of experience in IT product development, engineering, or project delivery is required
* At least 5 years of experience leading cross-functional teams through complex product or technology solution delivery in a high-tech or government environment
* Experience coordinating software or system integration activities and ensuring post-deployment support and readiness
* Strong communication and presentation experience, especially in conveying product functionality, performance metrics, and delivery progress to business owners and leadership
* Proficiency in Microsoft Office Suite, particularly Excel, Word, and PowerPoint, is required
* Experience with SharePoint 365, ServiceNow, and collaborative product planning tools is highly desired. Experience with Microsoft Power BI and Microsoft DevOps is highly desired.

Primary Responsibilities

* Support the delivery of software-based products and system enhancements by contributing throughout the full lifecycle, from planning through implementation and stabilization.
* Facilitate collaboration among business users, technical development teams, product owners, and enterprise architecture to ensure product solutions align with functional needs and technical standards.
* Assist in the development and maintenance of product roadmaps and release schedules, including coordination of upgrade timelines, enhancement priorities, and project delivery milestones to ensure alignment with organizational objectives.
* Translate business requirements into actionable development tasks, clarifying scope and acceptance criteria, and monitor progress through each stage of the development cycle to ensure timely and accurate delivery.
* Serve as a liaison with end users and product partners, addressing questions related to integrations, custom development needs, issue resolution, and considerations for post-deployment support and sustainability.
* Support solution evaluation activities, including prototyping, technical feasibility reviews, user validation, and testing efforts to confirm functionality, performance, and readiness for production release.

Education

* Bachelors or Masters Degree in Business Administration, Information Systems, Information Technology, or another related field is required. Equivalent work experience may substitute for the educational requirement.

If you are interested in furthering your career with Kyra and help us improve the way governments serve their citizens, please send your resume, and make sure to include salary expectation, availability, and contact information. You do not want to miss this opportunity!

Why Kyra?

Founded in 1997, Kyra Solutions is a national leader of transportation technology and regulatory solutions in government. We specialize in the art and science of digital transformation in government. Our commitment to providing the highest level of service and tailored solutions has supported our consistent double-digit growth for over a decade. We are headquartered in the greater Tampa Bay area with other offices across Florida and an innovation center in Silicon Valley, CA. Because of our dedication to our employees, we have won one of the Best Companies to Work for in Florida 3 years in a row by Florida Trend magazine. Kyra has won numerous other awards including the coveted INC magazine's recognition as one of America's Fastest Growing Companies several years in a row. Kyra's commitment to our employees, to best practices in project management and business analysis, and to solution development has led to our achievement in becoming the first Project Management Institute certified company in Florida. Our proven successful track record has resulted in several prestigious awards including the State of Florida's Diversity Business of the Year Award. We are proud to be a sponsor for the TaxWatch Productivity Awards and partner to Florida TaxWatch.

Background & References

Verifiable professional references will be required along with the resume; however, references will be checked/contacted after the interview and before the project starts. Level two background check will be done on the selected candidate for employment, criminal (State & Federal), education, and others as mandated by the client. Please make sure your resume and all other information provided are accurate. Any misrepresentation will mean permanent disqualification by the client. Equal employment opportunity employer.