Systems Administrator

Announcement

Details

Open Date
05/29/2026

Requisition Number
PRN45205B

Job Title
Systems Administrator

Working Title
Software Solutions Specialist

Career Progression Track
F

Track Level

FLSA Code
Computer Employee

Patient Sensitive Job Code?
No

Standard Hours per Week
40

Full Time or Part Time?
Full Time

Shift
Day

Work Schedule Summary

Remote, 8:00 a.m.-5:00 p.m.

VP Area
Academic Affairs

Department
02218 - Data and Software Solutions

Location
Campus

City
Salt Lake City, UT

Type of Recruitment
External Posting

Pay Rate Range
$72,000 - $82,500

Close Date
07/29/2026

Priority Review Date (Note - Posting may close at any time)

Job Summary

We are seeking a skilled and versatile Software Solutions Specialist to join our Software Solutions team. This cross-functional technical role is responsible for supporting, implementing, and maintaining the software systems that power our institution, with a primary focus on Salesforce and integrated AWS/ETL data solutions.

The ideal candidate is adaptable, technically curious, and comfortable working across a variety of platforms and technologies. This role requires someone who can wear multiple hats, contribute across systems, troubleshoot technical issues, and continuously learn new technologies and processes as institutional needs evolve.

This is primarily a Salesforce administrative role, with development and scripting support (NOT a senior/full-time developer role). You will be asked to interact with end users at times; however, this is not a primary stakeholder-facing position. The successful candidate must be comfortable taking directions, collaborating closely with the Team Lead and Lead Developer, and contributing within an established technical team structure.

We are looking for someone with experience in the following areas:

• Salesforce administration
• Marketing and communication automation
• ETL tooling and scripting
• Technical diagramming/documentation (highly preferred)

Additional Information:

• This position is not eligible for visa sponsorship now or in the future.
• This role requires residency within the state of Utah.

Responsibilities

Salesforce

• Configure and maintain Salesforce environments, including user management, security settings, automation, and data integrity
• Create and manage custom objects, fields, record types, validation rules, page layouts, and workflows
• Familiarity with Apex, Lightning Web Components (LWC), Salesforce APIs, or integration development
• Support reporting, dashboards (Tableau, PowerBI, etc.)

Data Integration & ETL Support

• Support and maintain AWS-based ETL pipelines and integrations between Salesforce and other institutional systems
• Assist with data architecture, transformation, and synchronization across platforms
• Write and troubleshoot SQL and SOQL queries
• Experience with AWS services such as Lambda, S3, or related ETL/data pipeline technologies

Collaboration, Documentation & Technical Support

• Gather technical requirements and assist in implementing solutions under the direction of senior technical staff
• Create and maintain technical documentation and system diagrams, including ERDs, UML diagrams, process flows, and integration mappings
• Collaborate closely with the Team Lead and Lead Developer on technical initiatives and project execution
• Provide internal user support, troubleshooting, and knowledge sharing

Email Marketing/Automation

• Segment data for email communications using suppression lists and defined criteria to reach target audiences
• Utilize marketing automation tools to achieve desired outcomes through dynamic solutions, rather than static updates
• Apply basic UI/UX skills to assist with creating email templates for users when needed

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking.

Seldom: Bending, reaching overhead.

Minimum Qualifications

• Requires a bachelor's degree in a related area or equivalency (one year of education can be substituted for two years of related work experience) with at least 2 years of experience in the field or in a related area.
• Salesforce Administrator certification required
• Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

• Demonstrated ability to learn new technologies and adapt to evolving technical environments
• Demonstrated ability to work effectively within a collaborative technical team environment and follow established technical direction, standards, and guidance from team leadership
• Ability to work effectively in an environment where business priorities, project scope, and technical requirements shift rapidly based on institutional and leadership direction

Type
Benefited Staff

Special Instructions Summary

Additional Information

The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at or or University Human Resource Management at if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at the: University of Utah Non-Discrimination page.

Online reports may be submitted at ;/strong>

;/strong> This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.