Job#: 3041163 Job Description: Disaster Recovery - Senior Analyst
Location: Chicago, Illinois (Remote)
Role Overview
We are seeking a Disaster Recovery Senior Analyst to function as a program manager, leading efforts in standardizing and building governance practices for evolving DR standards. This role is pivotal in the transition to a more stable environment with a focus on zero downtime through modernization and investment. You will interface with numerous cross-functional teams to ensure the resilience and reliability of systems in a hybrid architecture.
Key Responsibilities
- Lead CMDB and Discovery enablement by enhancing Application Impact Assessments (Tier, RTO, RPO, business function) and configuring automated discovery in ServiceNow for On-Prem and AWS environments.
- Enable and validate dependency mapping via Dynatrace to support "blast radius" analysis and remediate data quality issues within the CMDB, including missing, stale, or incorrect CI relationships.
- Review and remediate Disaster Recovery and CMDB documentation to align with governance and audit standards, ensuring it supports audit reviews and leadership oversight.
- Define and document the On-Prem (NextGen) DR Standard, ensuring it aligns with modern resiliency principles and hybrid architecture.
- Document SRE-aligned DR practices, as well as DevOps and automation practices.
- Support monthly and quarterly DR metrics reporting, covering test outcomes, risks, and overall coverage.
- Identify recurring CMDB and DR issues, recommend corrective actions, and support updates to DR templates, workflows, and ServiceNow processes.
- Collaborate with DR, Architecture, SRE, and platform teams in an advisory and enablement capacity.
Required Qualifications
Technical Skills: Experience with ServiceNow for CMDB and discovery, Dynatrace for dependency mapping, and familiarity with AWS and On-Prem environments. Proficient in application assessment and understanding of next-generation DR principles (active/active, active/hot).
Preferred Qualifications
- Certifications are considered beneficial but are not required.
Work Environment
- This role will interface with internal teams, including a team of five consultants and three full-time employees (two analysts, one engineer), touching every cross-functional team.
- This position is ideally based in Chicago; some travel may be required for candidates located elsewhere.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
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