ServiceNow Business Analyst

Role: ServiceNow Business Analyst Locations: 100% Remote (Client is in EST) Duration: 12+ Months Contract Note: W2 Only Job Description: Experienced ServiceNow Business Analyst.Capture Business Requirements and document user stories for all development activities.Facilitate and manage process design sessions as it relates to the development activity under this project.Create user stories based on information collected through requirements gathering including documenting risks, dependencies, and

Job Title: ServiceNow FSM Business AnalystLocation: Vienna, VA (Remote) Role OverviewWe are seeking a skilled ServiceNow Field Service Management (FSM) Business Analyst to support the design, implementation, and optimization of ServiceNow FSM solutions. The ideal candidate will work closely with stakeholders, product owners, and technical teams to translate business requirements into scalable ServiceNow FSM configurations and workflows. This role requires strong experience in ServiceNow FSM modu

ServiceNow Business Analyst Responsibilities: Work with clients to elicit, understand, and document requirements and acceptance criteria.Translate and shape client needs to the backlog items that meet those needs.Ensure user stories are ready for development (e.g. per Definition of Ready) with accompanying acceptance criteria.Ensure close collaboration and communication with the delivery team.Create, manage, organize, link, and prioritize the product backlog.Support client Product Owners, incl

Gather and analyze business requirements related to Field Service operations. Translate business needs into functional specifications and user stories. Conduct workshops with stakeholders to understand field service workflows. Configure and support solutions within ServiceNow FSM modules. Work with development teams to implement Field Service Management features.