Salesforce Application Architect

Job#: 3041780

Job Description:

Job Summary:

The architect is responsible for leading the design, development, and implementation of enterprise-grade Salesforce solutions, ensuring architectural integrity, platform optimization, and alignment with strategic and operational goals. This includes transitioning legacy systems to a modern Salesforce-based platform, with a focus on Sales Cloud, Service Cloud, Experience Cloud, and Field Service Lightning (FSL).

Job Responsibilities:

Leading end-to-end architecture and technical design of Salesforce solutions that support case management, field service operations, and user engagement.

Conducting org health checks and platform assessments, and delivering actionable recommendations based on Salesforce best practices.

Participating in Design & Discovery sessions and promoting the adoption of Salesforce's Well-Architected Framework.

Providing technical leadership and mentorship to development teams, including state employees and contractors.

Collaborating with business analysts, product owners, and stakeholders to translate complex business requirements into scalable, maintainable Salesforce solutions.

Overseeing proof-of-concepts (POCs) to validate technical feasibility and business value of proposed solutions.

Ensuring secure application development lifecycle (SADLC) practices are followed throughout all phases of development and deployment.

Setting the technical direction for applications.

Supporting 24/7 operations of Tier 2 applications like which serve over 8,000 users across state and private agencies.

Ensuring compliance with security, performance, and regulatory standards.

Primary Duties (80%): Serve as the development specialist responsible for the design, development, testing and documentation of the technical software solutions. Solve system design problems and programming issues. Ensure that the solutions are integrated and enhanced to meet the needs of the agency's business plan.

Lead development of software applications, server components and services using various development tools and approved/supported technologies.

Plan/Coordinate integration of systems within the business area, external partners, state agencies, and hosting platforms.

Design and implement application security that complies with policies.

Lead/Direct impact analysis of changes due to legislation, requests, or changes in governmental and business processes.

Review/Approve presentation materials for technical review meetings, approval sessions, application demonstrations.

Ensure that technical design strategies or applications adhere to State and agency policies, standards, and guidelines.

Review and approve system engineering methodology or other required technical deliverables.

Primary Duties (15%): Provide technical leadership to the application development team, agency, and external groups

Work with teams and product owners to refine SADLC, prioritize agile backlogs, and maintain release readiness/schedule.

Ensure compliance with ECM standards and procedures across development, system test, user acceptance testing, security, and production environments, includes coordinating, creating, approving, and monitoring required work items.

Make technical recommendation(s) and/or decision(s) for changes to the Bridges application based on user requirements.

Solve complex system design and programming problems which ensure high security is addressed for client level of data.

Plan for coordination, development, testing and integration of systems and data with Bridges.

Primary Duties (5%): Research and evaluate relevant technology as it pertains to the business strategy

Maintain thorough, up to date knowledge of programming techniques used in software development in line with technology standards

Recommend configuration management tool best practices.

Identify/Share/Recommend improvements to tools and technology to development team and technical support staff.

Required Skills:

5+ years of experience gathering and analyzing business and technical requirements in collaboration with stakeholders

Experience designing and implementing CI/CD pipelines, including pipeline-as-code, branching strategies, automated code reviews, and testing aligned with organizational goals

Strong ability to communicate technical concepts clearly and effectively to both technical and non-technical audiences

2-3 Salesforce certifications required (new requirement)

5+ years of hands-on experience with Salesforce, SQL, Java, and web services development

Most Preferred Skills:

Salesforce Architect certification (new requirement)

Experience working on enterprise-level implementations

Database-related certifications

Other Preferred Qualifications

5+ years of experience working within Agile development environments

Strong experience with Oracle SQL development, including query execution and performance tuning

Experience working with DevOps practices, including automated builds, testing (regression/smoke), and multi-environment deployments

Demonstrated ability to troubleshoot complex system issues and provide technical guidance/leadership to development teams

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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