Business Operations Analyst

Software Guidance & Assistance, Inc., (SGA), is searching for a Business Operations Analyst for a contract assignment with one of our premier SaaS clients in San Jose, CA.

We are seeking a contractor to provide operational support and financial tracking across Research Operations and Resource Management during a temporary coverage period. This role will help maintain key operational systems, reporting workflows, and budget tracking processes that support portfolio visibility, internship program management, and headcount tracking within the Research & AI organization.

The ideal candidate is a highly organized operations professional with strong Excel and reporting skills, comfortable working with complex spreadsheets, tracking budgets, and compiling operational reports. The role will focus on program coordination, financial tracking, and operational support, particularly for the internship program, intern extensions and approvals, and maintaining headcount and program trackers.

This position will partner closely with Research Operations and Resource Management leadership to support operational workflows, maintain accurate tracking systems, and prepare reporting that helps leadership understand program activity, resource allocation, and spending trends across teams. The role requires strong attention to detail, the ability to manage multiple trackers and datasets, and the ability to coordinate effectively across stakeholders

Responsibilities:

• Resource Management & Budget Operations
  • Support budget tracking and expense reporting using structured Excel trackers
  • Assist with maintaining headcount allocation and resourcing data across research programs
  • Support intern program operations, including tracking hiring pipelines, monitoring internship budget usage, and managing extension requests
  • Maintain operational spreadsheets and reports related to budget tracking and resource visibility
• Research Operations Support
  • Maintain portfolio tracking and operational data within the project portfolio platform
  • Coordinate data collection across research program managers
  • Assist with operational reporting pipelines and dashboard updates
  • Help manage follow-ups and coordination across research initiatives
  • Support documentation and logistics for portfolio reviews and operational meetings
• This role supports two operational domains within the Research & AI organization:
  • 1. Resource management and financial operations
  • 2. Research portfolio operations and reporting
  • The contractor will help ensure operational processes remain consistent and data remains accurate while supporting coordination across research, resource planning, and program management teams.

Required Skills:

• Advanced Excel skills, including working with complex spreadsheets, data analysis, and reporting
• Looking for candidates with 5-10 years experience
• Strong program or operations coordination experience, preferably in a technical or research organization
• Experience supporting budget tracking, expense monitoring, and financial reporting (not financial modeling)
• Ability to organize and synthesize operational and financial inputs from multiple stakeholders into structured trackers and reports
• Experience maintaining and managing structured data across operational systems and reporting tools
• Excellent organizational skills with strong attention to detail and follow-through
• Comfortable coordinating across multiple stakeholders and maintaining operational tracking systems
• Strong written and verbal communication skills
• Ability to work independently, manage multiple priorities, and keep operational workflows moving forward
• Experience with tools such as Excel, Power BI, SharePoint, Slack, or similar operational platforms preferred

#LI-SS1

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.