Overview:
Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks accomplished Salesforce Developer / Architect – Amazon Connect (AWS Telephony).
*** Candidate must be authorized to work in USA without requiring sponsorship ***
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*** Location: San Francisco, CA 94158 (100% Remote role)
*** Duration: 13 weeks contract w/ possibility of extension
Notes:
- The Salesforce Developer/Architect position supports one of organization’s strategic initiatives to improve the customer experience in the development and administration of systems and tools on the Salesforce platform.
- The Developer applies skills as a seasoned, experienced technologist with a full understanding of industry practices, community standards, and relevant policies and procedures to medium-sized projects or portions of large projects with moderate scope and complexity.
- The Developer resolves a wide range of issues and demonstrates competency in selecting tools, methods, and techniques to obtain results.
Description:
- The Salesforce Developer/Architect position supports one of organization’s strategic initiatives to improve the customer experience in the development and administration of systems and tools on the Salesforce platform.
- The Developer applies skills as a seasoned, experienced technologist with a full understanding of industry practices, community standards, and relevant policies and procedures to medium-sized projects or portions of large projects with moderate scope and complexity.
- The Developer resolves a wide range of issues and demonstrates competency in selecting tools, methods, and techniques to obtain results.
Qualifications:
- 5 years of experience working as a Salesforce Administrator/Developer.
- AgentForce AI: Experience building and deploying autonomous AI agents, leveraging the Salesforce AgentForce trust layer, prompt templates, and flows.
- Salesforce Data Cloud: Ability to unify customer data profiles and connect enterprise data to power AI decision-making.
- AWS Telephony: Strong integration experience with Amazon Connect or AWS telephony ecosystems to seamlessly bridge voice channels with Salesforce Service Cloud.
- Standard Salesforce knowledge, Service Cloud, APEX, LWC, Triggers, Flow Automations, SOQL.
- Salesforce/AgentForce Certifications Preferred.
- Deep understanding of current Salesforce architecture, processes, products, and best practices. Able to make recommendations on not only the best practice but map out the path for change from a current practice.
- Administration and development on Core Platform, Service Cloud and Experience Cloud, including experience building robust lightning app solutions for service console, including flow/screen, actions & recommendations.
- 5 years of experience working with Apex Classes, Apex triggers, Batch Apex, Lightning Web Components (LWC), Visual Force (VF Pages), Integration (REST, SOAP, bulk, streaming API, Change Data Capture, Platform Events), Force.com API, SOQL and SOSL.
- Demonstrated experience with architecting complex Service Cloud-based solutions that involve integration between multiple systems and coordination with different IT teams to develop and implement. Able to make assessments on resources and time required to achieve the business objectives of a large strategic project.
- Project management experience in working closely with project managers and team leads on large and complex projects.
- Experience with working with MuleSoft integrations and building out ODS.
- Development with CSS, HTML, XML, JavaScript, JQuery, SQL, and any other programming language.
- Demonstrated experience building customer service-based solutions with Flow, including tools through record-triggered and auto-launched use cases. This includes building robust lightning app solutions for the service console, including flow/screen, and developing actions and recommendations strategies to automate workflow as much as possible.
- Advanced skills associated with software design, modification, implementation, and deployment, including object-oriented programming concepts.
- Advanced knowledge of secure software development.
- Ability to create and document business requirements, use cases and test cases, interacting with stakeholders, business users/analysts, partners, and vendor teams.
- Thorough experience with common programming tools.
- Demonstrated ability to follow software specifications.
- Excellent communication skills, with a proven track record working in a dynamic and collaborative team environment.
- Excellent organizational skills, with the ability to effectively translate between end-users, business analysts, and technical/functional experts.
- Demonstrated ability to communicate technical information to technical and nontechnical personnel at various levels in the organization.
- Self-motivated and able to work independently and as part of a team. Able to learn effectively and meet deadlines.
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I'd love to talk to you if you think this position is right up your alley, and assure a prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.
Satwinder “Sat” Singh
Lead Technical Recruiter
Company Overview:
Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally; as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients’ businesses forward.
Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Applicants, with criminal histories, are considered in a manner that is consistent with local, state, and federal laws.
