Job#: 3056965 Job Description: DevOps Engineer - AWS Cloud Support
Location: Jersey City, New Jersey (Onsite)
Alternate Location: Coppell, Texas
Role Overview
Our organization is seeking a DevOps Engineer to support cloud operations within production AWS environments. You will implement Site Reliability Engineering practices to maintain environment health, manage incident response, and automate routine operational changes. This position involves direct engagement with AWS infrastructure, infrastructure as code, and modern observability platforms to ensure the reliability and security of critical financial services systems.
Key Responsibilities
- Maintain the alert inventory across CloudWatch, Grafana, and Datadog, ensuring every alert maps to a defined runbook and firing condition.
- Lead incident troubleshooting and technical resolution across multiple cloud and hybrid environments.
- Apply change authority in production environments by reviewing Terraform plans, reconciling drift, and validating service health post-deployment.
- Codify operational adjustments made during incidents back into the primary repository within established SLAs.
- Build pipeline gates, policy-as-code checks, and drift detection to automate routine system changes.
- Certify services as operable by executing runbooks and documenting operational gaps or system deficiencies.
- Drive problem records to verified closure to eliminate repeat failure classes related to databases, connectivity, certificate expiration, and capacity.
- Identify and raise security findings with consuming teams to mitigate exposures prior to deployment.
- Develop artificial intelligence solutions for Cloud Operations utilizing agentic coding tools such as Amazon Kiro.
Required Qualifications
Education: Bachelor's degree or equivalent professional experience is preferred.
Experience: Minimum of 5 years of related professional experience in systems engineering or cloud operations.
Technical Skills: Proven expertise with AWS in production, including EC2, Auto Scaling groups, EKS, S3, RDS, VPC, IAM, and multi-account Organizations. Advanced diagnostic capability across VPC routing, security groups, network ACLs, DNS resolution, and hybrid connectivity. Experience utilizing Terraform and Terraform Enterprise, managing CI/CD pipelines, and executing Git workflows. Proficiency in Linux administration and configuration management tools such as Chef or Ansible. Working knowledge of Python, Bash, YAML, and JSON, alongside applied AI coding tools.
Preferred Qualifications
- Experience operating within a regulated financial services environment.
- Windows Server administration experience.
- Professional certifications in AWS or relevant system reliability methodologies.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
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