SOFT's client seeking an experienced Order to Cash Systems Specialist to join their IT team and take ownership of our Oracle EBS Order to Cash processes and supporting technologies.
This role will be responsible for maintaining, optimizing, and enhancing all systems and business processes related to the complete order-to-cash cycle, from initial customer order through final payment collection. Key Responsibilities Oracle EBS Order to Cash Management
Administer and maintain Oracle EBS Order Management, Advanced Pricing, Accounts Receivable, and related modules
Configure and customize order processing workflows, pricing rules, and credit management
Manage customer master data, payment terms, and billing configurations
Implement and maintain integrations between Oracle EBS and external systems
Perform system upgrades, patches, and performance optimization
Experience working on label printing applications like Cipher or loftware. Business Process Optimization
Analyze and improve order-to-cash business processes for efficiency and accuracy
Collaborate with Sales, Customer Service, and Finance teams to streamline workflows
Develop and maintain standard operating procedures and user documentation
Train end-users on system functionality and best practices
Lead process improvement initiatives and change management efforts Technical Support & Troubleshooting
Provide tier 2/3 technical support for order processing, invoicing, and collections
Investigate and resolve system issues, data discrepancies, and integration problems
Monitor system performance and implement preventive maintenance
Coordinate with vendors and Oracle support for complex technical issues Reporting & Analytics
Design and maintain reports and dashboards for order-to-cash metrics
Develop custom reports using Oracle reporting tools and SQL
Support month-end, quarter-end, and year-end closing processes
Analyze data to identify trends, bottlenecks, and improvement opportunities
Required Qualifications
Bachelor's degree in Information Systems, Computer Science, Business, or related field
5+ years of hands-on experience with Oracle EBS Order Management and Accounts Receivable modules
Strong understanding of order-to-cash business processes and best practices
Proficiency in Oracle EBS configuration, customization, and administration
Experience with SQL, PL/SQL, and Oracle database management
Knowledge of Oracle reporting tools (Oracle Reports, BI Publisher, OTBI)
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills Ability to work independently and manage multiple priorities
Experience with Cleo EDI or similar EDI platforms given your current environment Preferred Qualifications
Oracle EBS certification in Order Management or Accounts Receivable
Experience with Oracle EBS R12 or Oracle Cloud applications
Knowledge of EDI, API integrations, and middleware platforms
Experience with credit management and collections processes
Familiarity with SOX compliance and financial controls
Project management experience and methodologies (Agile, PMBOK)
Experience in manufacturing, distribution, or similar industry
Experience with Netstock or similar demand planning tools. Technical Skills
Oracle EBS (R12 or Cloud) - Order Management, Advanced Pricing, Accounts Receivable, Inventory
Warehouse Management System (WMS) experience is prefered.
Oracle Database administration and performance tuning
SQL, PL/SQL development and optimization
Oracle Forms, Reports, and Workflow Builder
Oracle BI Publisher, OTBI, or Oracle Analytics Cloud
Integration technologies (Oracle Integration Cloud, SOA, APIs)
Data analysis tools (Excel, SQL Developer, Toad)
Experience trouble shooting EDI Transactions.
Please refer to the Position ID when inquiring about a job posting or sending in your resume.
***INDEPENDENT CONSULTANTS ONLY! NO THIRD PARTIES/NO SUB CONTRACTORS***
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