Leverage Technologies
Leverage Technologies

Salesforce Platform Administrator

Hybrid in Harrisburg, PA, US • Posted 5 days ago • Updated 5 days ago
Contract Independent
Contract Corp To Corp
Contract W2
6 Months
No Travel Required
Hybrid
Depends on Experience
Fitment

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Job Details

Skills

  • Salesforce.com Administration
  • Salesforce.com
  • Records Management
  • Regulatory Compliance
  • Security Controls
  • Data Deduplication
  • Dashboard
  • Data Quality
  • Leadership
  • System Documentation
  • Development Testing
  • Decision-making
  • Management
  • Technical Support
  • Data Governance
  • Migration
  • End-user Training
  • Business Process
  • Business Analysis
  • Change Management
  • Continuous Improvement
  • Analytics
  • Accessibility
  • Business Analytics
  • Mentorship
  • Workflows
  • Release Management
  • Deployment

Summary

BRIEF DESCRIPTION:

Serves as the agency''s senior Salesforce Platform Administrator responsible for the administration, configuration, support, and continuous improvement of the Salesforce platform. Acts as the primary liaison between business stakeholders and technical teams to translate business requirements into scalable Salesforce solutions using declarative platform capabilities and industry best practices. Provides user support, training, mentoring, and governance leadership while helping establish internal Salesforce expertise and reducing reliance on external vendors. Ensures the Salesforce environment remains secure, compliant, maintainable, and aligned with agency business objectives
 
 

KEY RESPONSIBILITIES:

  • Administer and maintain the Salesforce platform, including user accounts, profiles, permission sets, role hierarchies, sharing rules, and security controls.
  • Design, configure, and support Salesforce solutions using declarative tools such as Flows, validation rules, approval processes, record types, page layouts, and custom objects.
  • Partner with business stakeholders to gather requirements, analyze business processes, and develop effective Salesforce solutions.
  • Serve as a trusted advisor to program areas by identifying opportunities to improve business processes and increase platform adoption.
  • Develop and maintain reports, dashboards, and analytics to support operational and executive decision-making.
  • Manage data quality initiatives including data imports, exports, cleansing, deduplication, and migration activities.
  • Coordinate and support Salesforce releases, testing activities, and deployment processes across development, testing, and production environments.
  • Troubleshoot complex platform, configuration, security, and integration issues and coordinate resolution activities.
  • Support integrations between Salesforce and internal or external systems using APIs and approved integration tools.
  • Develop and maintain system documentation, configuration standards, operating procedures, and knowledge base materials.
  • Deliver end-user training and provide ongoing support to business and technical staff.
  • Mentor junior administrators and agency staff to build internal Salesforce administration and support capabilities.
  • Assist in establishing Salesforce governance, security, change management, and platform support processes.
  • Ensure compliance with Commonwealth security, accessibility, records management, and data governance requirements
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 90615200
  • Position Id: 8997670
  • Posted 5 days ago
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CV

Chandrakanth Vennapusa

Recruiter @ Leverage Technologies
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