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Salesforce Administrator

Hybrid in Harrisburg, PA, US • Posted 2 days ago • Updated 1 hour ago

Contract Independent

Contract W2

Contract Corp To Corp

12 Months

No Travel Required

Remote

Depends on Experience

TriosysIT Inc.

Fitment

Dice Job Match Score™

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Job Details

Skills

Health Care
DevOps
Git
Salesforce.com Administration
Salesforce.com
Salesforce Certification
Data Quality
Data Migration
System Integration
Release Management
Software Testing

Summary

DESCRIPTION:

Serves as the agency''s senior Salesforce Platform Administrator responsible for the administration, configuration, support, and continuous improvement of the Salesforce platform. Acts as the primary liaison between business stakeholders and technical teams to translate business requirements into scalable Salesforce solutions using declarative platform capabilities and industry best practices. Provides user support, training, mentoring, and governance leadership while helping establish internal Salesforce expertise and reducing reliance on external vendors. Ensures the Salesforce environment remains secure, compliant, maintainable, and aligned with agency business objectives

KEY RESPONSIBILITIES:

Administer and maintain the Salesforce platform, including user accounts, profiles, permission sets, role hierarchies, sharing rules, and security controls.
Design, configure, and support Salesforce solutions using declarative tools such as Flows, validation rules, approval processes, record types, page layouts, and custom objects.
Partner with business stakeholders to gather requirements, analyze business processes, and develop effective Salesforce solutions.
Serve as a trusted advisor to program areas by identifying opportunities to improve business processes and increase platform adoption.
Develop and maintain reports, dashboards, and analytics to support operational and executive decision-making.
Manage data quality initiatives including data imports, exports, cleansing, deduplication, and migration activities.
Coordinate and support Salesforce releases, testing activities, and deployment processes across development, testing, and production environments.
Troubleshoot complex platform, configuration, security, and integration issues and coordinate resolution activities.
Support integrations between Salesforce and internal or external systems using APIs and approved integration tools.
Develop and maintain system documentation, configuration standards, operating procedures, and knowledge base materials.
Deliver end-user training and provide ongoing support to business and technical staff.
Mentor junior administrators and agency staff to build internal Salesforce administration and support capabilities.
Assist in establishing Salesforce governance, security, change management, and platform support processes.
Ensure compliance with Commonwealth security, accessibility, records management, and data governance requirements

REQUIRED EXPERIENCE:

Five (5) years of professional experience administering, configuring, supporting, or developing enterprise applications.
Three (3) years of hands-on Salesforce administration experience in a complex enterprise environment.
Experience configuring Salesforce using declarative platform capabilities, including Flows, security models, reports, dashboards, validation rules, approval processes, and custom objects.
Experience gathering business requirements and translating them into technical solutions.
Experience working directly with business stakeholders, conducting requirements sessions, and providing customer-facing support.
Experience managing Salesforce security, user provisioning, permission sets, profiles, and role hierarchies.
Experience supporting data migration, data quality, and system integration activities.
Experience participating in software testing, release management, and deployment processes.
Experience developing end-user training materials and providing user support.
Strong written and verbal communication skills with the ability to explain technical concepts to non-technical audiences.

PREFERRED QUALIFICATIONS:

Salesforce Certified Administrator.
Salesforce Advanced Administrator Certification.
Salesforce Platform App Builder Certification.
Salesforce Business Analyst Certification.
Salesforce Platform Developer I Certification.
Experience with Salesforce Industries (Vlocity), OmniStudio, DataRaptors, Integration Procedures, and FlexCards.
Experience supporting Salesforce implementations, migrations, or large-scale platform modernization efforts.
Experience with Experience Cloud, Service Cloud, Public Sector Solutions, or Government Cloud implementations.
Experience with Copado, Git, DevOps, CI/CD, and source control practices.
Experience developing Salesforce Flows and low-code automation solutions.
Working knowledge of Apex, Lightning Web Components (LWC), APIs, and integration patterns.
Experience establishing governance frameworks, support models, and administrative standards for Salesforce environments.
Experience training, mentoring, or leading other Salesforce administrators and support staff.
Experience supporting enterprise systems within government, public sector, healthcare, or other highly regulated environments.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91162599
Position Id: PA_804859
Posted 2 days ago

Company Info

About TriosysIT Inc.

At TriosysIT, we provide affordable staffing solutions to all businesses to meet their IT staffing requirements. Our highly-trained and experienced professional staff can help your organization connect with exceptional IT professionals.

We provide various types of employees, including independent contractors, contract-to-hire and permanent placements. TriosysIT's dedicated recruiting department can meet your organization’s needs.

What Makes Us Unique

Our woman-owned minority business is built around three principles: Commitment, Performance and Results. We use these to guide the organization and allow it to provide superior IT project development and staffing services. This includes project managers, technical architects, developers and infrastructure support staff.

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Contact the job poster

Nirav Raval

Recruiter @ TriosysIT Inc.

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