System Support Analyst

Columbia, SC, US • Posted 6 hours ago • Updated 6 hours ago
Full Time
On-site
$49.12/hr
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Job Details

Skills

Summary

Hansen Talent Group is hiring a Systems Analyst to support a large team in Columbia, SC.

This opportunity supports critical production and pre-production systems in a fast-paced, high-availability mainframe environment. This role is ideal for someone who thrives in troubleshooting, performance tuning, and cross-team coordination.


What You’ll Do

• Make recommendations to management to optimize system performance parameters and long-term stability.

• Provide enhancement recommendations aligned with enterprise IT strategy and analyze change requests from maintainers.

• Participate in development and review of custom integration solutions across applications.

• Research and resolve complex production issues impacting internal and external customers.

• Evaluate program interdependencies and assess downstream impact of changes or installations.

• Support production implementations, releases, data conversions, and disaster recovery exercises.

• Monitor system availability and coordinate team resources during high-impact deployments.

• Act as an internal consultant and mentor to Production Support team members.

• Provide training and guidance on current system functionality.

• Perform installations, configuration, scheduling, tuning, and corrective actions in Production and Test environments.

• Monitor batch job cycles, troubleshoot job failures, and engage App Dev or Tech Support when needed.

• Analyze performance issues such as long-running jobs or CPU utilization concerns.


What You’ll Need

• Technical experience in systems analysis, design, programming, or production support.

• Strong Batch Mainframe experience.

• Hands-on experience with JCL, Zeke Scheduling, and TSO.

• Deep understanding of production system maintenance and impact analysis.

• Knowledge of database management concepts and structured development techniques.

• Experience supporting high-availability, multi-platform environments.

• Strong troubleshooting and performance tuning skills.

• Excellent communication skills — ability to coordinate with on-call App Dev and Tech Support teams.

• Ability to work under pressure in a 24x7 support environment.

• Strong attention to detail and teamwork mindset.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91004062
  • Position Id: 26-00089
  • Posted 6 hours ago

Company Info

About Hansen Talent Group

Hansen Talent Group partners with clients to achieve a deep understanding of the environment and technology initiatives; our goal is to provide our clients with highly qualified, highly motivated technology professionals who make an immediate positive impact on productivity.

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