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Inside Sales Support Rep

Bembrook, TX, US • Posted 1 day ago • Updated 15 hours ago

Full Time

On-site

USD 30,632.00 per year

Fitment

Dice Job Match Score™

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Job Details

Skills

Customer Experience
Revenue Growth
Management
Pricing
Purchasing
Customer Retention
Sales
Inside Sales
Customer Support
Communication
Organizational Skills
Mechanical Engineering
Enterprise Resource Planning
Customer Relationship Management (CRM)
2.5D

Summary

Job Summary

The Inside Parts Sales Representative supports aftermarket parts growth by handling customer inquiries, identifying parts, preparing quotes, entering orders, managing follow-up, and coordinating with internal teams to ensure accurate and timely fulfillment. This role is responsible for delivering a strong customer experience while supporting revenue growth, pricing discipline, and repeat business across assigned accounts and incoming demand.

Core Duties

Respond to inbound parts inquiries by phone, email, and web channels.
Identify correct parts and provide accurate quotes.
Enter and manage orders through completion.
Communicate pricing, availability, lead times, and substitutions.
Follow up on quotes, open orders, and backorders.
Resolve parts, pricing, and system discrepancies.
Coordinate with service, purchasing, and operations.
Support customer retention and repeat sales growth.

Qualifications

Experience in parts sales, inside sales, or industrial customer support.
Strong communication and organizational skills.
Mechanical aptitude and comfort with part identification.
ERP/CRM/system proficiency preferred.
Aftermarket, truck equipment, or fluid power experience preferred.

Compensation details: 25-26.5 Hourly Wage

PIa25d2e6c7456-5

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: jobtfeed
Position Id: a25d2e6c7456-30632-40892175
Posted 1 day ago

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