Position- Sr Network Consultant
Location : Candidate can work remote but must be ready to work in EST shift, and high possibility to be called to Holmdel, NewJersey , once or twice in 6 months
JD :
CORE SKILLS & TECHNICAL EXPERTISE
1. Networking Protocols & Core Technologies
• Strong hands-on experience with BGP, OSPF, ISIS, MPLS, BGP PIC, BGP LU, VLAN, VRRP, HSRP, EIGRP, RIP, and STP.
• Deep understanding of TCP/IP, OSI layers, and end-to-end network troubleshooting across control and data planes.
• Skilled in LAN/WAN technologies and VPNs (IPSec, GRE, DMVPN) with strong knowledge of QoS, Multicast, NAT, and Load Balancing.
• Expertise in redundancy and high availability using HSRP, VRRP, and MPLS FRR for seamless traffic recovery.
2. Cisco Service Provider Platforms
• Extensive experience with Cisco IOS XR, ASR9K, NCS5K, NCS5500, and White Box SP platforms.
• In-depth knowledge of IOS XR architecture, Platform Independent (PI) and Platform Dependent (PD) layers, and modular process behavior.
• Hands-on experience with IOS XR SMUs, software release processes, and patch validation.
• Skilled in routing optimization, packet forwarding analysis, and MPLS/BGP/ISIS troubleshooting in production and lab environments.
3. Troubleshooting & Escalation Management
• Proven ability to troubleshoot complex issues from control plane to data plane, correlating routing and platform logs for RCA.
• Triaged and resolved escalations from AT&T and global service provider teams, collaborating closely with Cisco BU engineering for software fixes.
• Owned customer escalations end-to-end — conducting deep analysis, root cause documentation, and post-mortem reviews.
• Strong communication and presentation skills, able to explain complex issues to both engineering teams and customers.
4. Test & Validation Expertise
• Proficient with IXIA and SPIRENT traffic generators for validating L2/L3, QoS, ACL, and multicast traffic scenarios.
• Conducted performance benchmarking and regression testing for routing and service validation.
5. AI-Integrated Operations & Automation
• Integrated AI/ML-based monitoring and predictive analytics into NOC operations to detect anomalies and reduce MTTR.
• Automated recurring tasks using Python, Ansible, and REST APIs for configuration audits and telemetry-based troubleshooting.
• Developed AI-driven dashboards (Grafana, ELK) for real-time visibility into network health, traffic patterns, and BGP/OSPF states.
6. Collaboration & Leadership
• Excellent communicator skilled in handling critical customer escalations and bridging gaps between operations and engineering.
• Experienced in mentoring L2/L3 engineers and leading incident resolution for high-impact service provider networks.
• Recognized for professionalism, quick response, and customer-first problem ownership.