Client Support Specialist

Hybrid in Lenexa, KS, US • Posted 4 hours ago • Updated 4 hours ago
Contract W2
6 Months
No Travel Required
Hybrid
$34/hr
Fitment

Dice Job Match Score™

🎯 Assessing qualifications...

Job Details

Skills

  • Computer Hardware
  • Customer Relationship Management (CRM)
  • Customer Support
  • Finance
  • Help Desk
  • Payments

Summary

Our client is a Fortune 500 financial and payments technology company, and leads the industry in innovation, scale and service.
They are now looking to add to the their team and are looking to hire a "Client Support Specialist” . This role will be based out of Lenexa, KS 3 days a week onsite
Duties
Provides help desk support to end-users for PC, server or mainframe applications, and hardware, through logging of issues into a client support application to help ensure accurate and timely technical assistance to maintain and improve the organization''s customer relationships. May interact with network services, systems software analyst, and/or applications development to restore service and/or identify and correct core problems.

Skills

  1. Skills / Knowledge - Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks.
  2. Job Complexity - Works on assignments that are routine to moderately difficult, requiring some decision in resolving issues or in making recommendations.
  3. Supervision - Normally receives little instruction on daily work, general instructions on newly introduced assignments.
  4. Communication Skills - Excellent communication skills
  5. Problem Solving Skills - Must be able resolve merchant issues or coordinate issue resolution
  6. Analytical Skills - Must be able to analyze problem as it is described over the phone and determine best solution


Education

  1. High School Diploma or Equivalent
  2. Typically Minimum 2 Years Relevant Exp
  3. Help desk; POS Terminal experience


Preferred Qualifications

  1. Bachelor''s Degree
  2. Computer science or technical field
  3. Typically Minimum 4 Years Relevant Exp
  4. Help desk; POS Terminal experience
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10441567
  • Position Id: 9047289
  • Posted 4 hours ago
Contact the job poster
Ranjit Bawa

Ranjit Bawa

Talent Finder - People Connector @ High Bridge Consulting
Create job alert
Set job alertNever miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Kansas City, Missouri

Today

Full-time

Kansas City, Kansas

Today

Full-time

No location provided

Today

Full-time

Maine

Today

Full-time

USD 900.00 - 1,100.00 per week

Search all similar jobs