Job Description
Trident Consulting is seeking a Implementation Engineer – Process Focused (Manhattan WMS/OMS) ” for one of our client in Remote” A global leader in business and technology services.
Job Title: Implementation Engineer – Process Focused (Manhattan WMS/OMS)
Location: Remote / 60 – 75% Travel Required (North America)
Type: Full- Time
YOUR ROLE
As a Process-Focused Implementation Engineer, you will define operational workflows, support system design, and ensure that business processes are accurately represented in Manhattan WMS and OMS solutions. You’ll work closely with Super Users, Operations, IT, and Training teams to build standardized SOPs and work instructions that drive successful deployments and long-term adoption.
WHAT YOU WILL DO
Process Design & Documentation
- Define and map operational workflows for warehouse and order management functions.
- Translate operational requirements into Manhattan Active system behaviors and functional specifications.
- Create detailed process documentation and Standard Operating Procedures (SOPs).
- Partner with Super Users to co-develop System Work Instructions used during training and post-go-live support.
System Implementation Support
- Provide business input to configuration and development teams during implementation phases.
- Validate system behavior against business requirements through QA and UAT processes.
- Act as an advisor to operational and customer teams during deployment execution.
Cross-Functional Collaboration
- Work hand-in-hand with Super Users, Deployment Managers, and Training teams to align process and system documentation.
- Serve as a knowledge resource for Manhattan platform capabilities and best practices.
- Ensure process changes are clearly communicated to affected stakeholders.
Continuous Improvement
- Identify process optimization opportunities through data, observation, and feedback.
- Contribute to a centralized process library to support scale and standardization across deployments.
- Leverage Manhattan and Associate tools to continuously optimize warehouse operations and systems.
- Capture and communicate lessons learned to improve future rollouts.
WHAT WE ARE LOOKING FOR
Education & Experience
- Bachelor’s degree in Industrial Engineering, Supply Chain, Logistics, or a related field.
- 4–6 years of experience in warehouse or order management process design and implementation.
- Strong familiarity with Manhattan WMS and/or OMS platforms.
- Experience working in 3PL, distribution, or fulfillment environments required.
- Experience in cross-functional deployment teams preferred.
Skills & Competencies
- Strong analytical and process mapping skills.
- Excellent written and verbal communication skills.
- Ability to collaborate across technical and non-technical teams.
- Self-directed and organized with the ability to manage multiple priorities.
- Experience with documentation tools (e.g., Visio, Lucidchart, Confluence, MS Office).
- Willingness to travel to deployment sites as needed.
WHAT WE OFFER
- Competitive compensation and travel support.
- Full benefits package including health, dental, vision, and life insurance.
- 401(k) with company match.
- Generous PTO and paid holidays.
Opportunities for growth within a global logistics leader
About Trident:
Trident Consulting is an award-winning IT/engineering staffing company founded in 2005 and headquartered in San Ramon, CA. We specialize in placing high-quality vetted technology and engineering professionals in contract and full-time roles. Trident''s commitment is to deliver the best and brightest individuals in the industry for our clients'' toughest requirements.
Some of our recent awards include
- 2022, 2021, 2020 Inc. 5000 fastest-growing private companies in America
- 2022, 2021 SF Business Times 100 fastest-growing private companies in Bay Area
Never miss an opportunity! Create an alert based on the job you applied for.
