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ServiceNow Business Analyst / Tester SPM

Remote • Posted 2 days ago • Updated 1 day ago

Contract W2

24 Months

Remote

Depends on Experience

Fitment

Dice Job Match Score™

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Job Details

Skills

ServiceNow SPM
Strategic Portfolio Management
Project Portfolio Management
Demand Management
Business Analysis
UAT
Functional Testing
Report
dashboard
PMO

Summary

Position Summary

Support a ServiceNow SPM modernization effort by gathering requirements, analyzing business processes, supporting testing activities, and working directly with stakeholders to improve Demand Management and Project Portfolio Management processes.

Responsibilities

Gather and document business requirements
Analyze existing Demand and PPM workflows
Define reporting and dashboard requirements
Create process flows and documentation
Develop and execute test plans and test cases
Coordinate User Acceptance Testing (UAT)
Validate enhancements and system changes
Create business presentations and process documentation

Required Skills

ServiceNow SPM experience
Demand Management and PPM knowledge
Business Analysis
UAT / Functional Testing
Reporting and dashboard requirements gathering
Strong stakeholder communication skills
Excel, PowerPoint, and Visio

Preferred Skills

PMO experience
Process improvement experience
ServiceNow implementation support experience

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: zolva001
Position Id: 8995553
Posted 2 days ago

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