Team Lead (Operations) - Local Candidate only

Primary point of contact for WCAA technical teams.Maintain all Standard Operating Procedures (SOP) approved by the Airport Authority.Maintain ServiceNow Workflows, Forms, Data.Conduct weekly Team Meeting.Conduct monthly Management meetingsService Level Analytics and Reporting.Track and Report on Customer Survey.Provide Standard Monthly Analytics and Reporting as available.Provide Escalation guidance and review.Identify and Assign Level 1 Scripting Updates.Identify and Assign Tier 0 Support Updat

Stefanini Group is hiring! Stefanini is looking for a WorkForce Software Deployment Lead in Dearborn, MI (Onsite) For quick apply, please reach out to Adil Khan at / We are looking for an experienced WorkForce Software Deployment Lead to support the program a large-scale transformation initiative deploying enterprise workforce management solutions across the United States and Canada. This role will play a critical part in designing, configuring, and deploying a modern timekeeping and workforce m

We are looking for a Workforce Management (WFM) Forecasting & Planning Lead to own long-range capacity forecasting, scenario planning, and risk translation for leadership. This role connects the dots between Genesys (IVR/contact center), cross-functional inputs, and operational KPIs to build accurate, defensible plans. You'll standardize processes for new Genesys modules, manipulate and validate data (Excel/WFM), and clearly communicate assumptions, risks, and tradeoffs to non-technical stakehol

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world?s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. What does that mean for you? You?ll join an international organization big enough