Telecommunications Analyst

IO Datasphere, Inc. has been providing project management, software development and IT staff augmentation services to our clients in the Midwest and throughout the U.S. since 1996. We are an approved vendor on contract to provide software development and IT staff augmentation services for the States of Illinois, Michigan, Minnesota, Iowa, and Wisconsin. We also provide these services to businesses, as well as local and county governments, in the Midwest and nationwide. Our client is seeking a Te

Role: AVAYA Telecommunications Analyst Interview Process: Microsoft Teams & In person Duration of contract: 5 months Location: Milwaukee, WI- Must be a WI Resident. No relocation is allowed. Hybrid Role. On call time will not be paid for this position. Top Skills & Years of Experience:Years of Experience: 3-5 years of experience. Experience as an Enterprise voice and unified communications platform administrator (Avaya). Demonstrated experience with SIP trunking, SBCs, dial plans,

Job Description: Crop to Crop resumes are accepted Location Requirement: Onsite or Remote? Must be a WI Resident. No relocation is allowed. Hybrid Role. The Telecommunications Analyst is responsible for analyzing what is currently in Milwaukee Countys Avaya system and translating that into administration, installation and configuration of the Countys enterprise transition to Microsoft Teams Voice. This includes Microsoft Teams Voice, SIP services, IVR/Contact center technologies and related ca

Top Skills & Years of Experience: Experience as an Enterprise voice and unified communications technician or analyst. Moves, adds, changes, and user provisioning across multiple UC platforms. Phone number inventory and lifecycle management. Ticket queue ownership and incident response. Telecom expense management and carrier coordination. E911 administration and records management User training and adoption support Ability to learn new technologies namely Microsoft Teams Voice. Communication Ski