Hello,
Zenosys is looking Sr. Business Analyst, MaaS360 client Hyattsville, MD If you are available and interested in the below opportunity, please send me updated resume. Thanks
Job Title Sr. Business Analyst, MaaS360
Location- Hyattsville, MD Hybrid)
Duration 12+ Months Contracts Highly Chance to Extend
If you are interested, please provide the following details along with the updated resume to speed up the interview process.
Full Legal Name as mentioned in Drivers' license:
Current Location:
Willing to relocate to the specified work location:
Currently on a project or actively looking:
Availability for interview:
Availability to join the project:
Date of Birth (Month/Date):
Visa Status:
Since how long the candidate has been in US
Need Education details with University Name, Location & Passing year in resume.:
LinkedIn address
Must have 7 years of experience with IBM MaaS360, Microsoft Office 365/10, Microsoft Exchange, Windows 10 Enterprise, Active Directory, SMS/SCCM, Citrix, SharePoint, Remotely Anywhere, Dam
Must have 7 years of experience configuring, testing, and supporting mobile devices (air cards, cell phones, smartphones, tablets); testing iOS (iPhone Operating System) and Android releases
Limit 2 Submittals Per Supplier Org
Job Description
We are looking for a Sr. Business Analyst, MaaS360 to manage and optimize the end-to-end mobile device lifecycle and support mobility processes. This position will be Full-Time on an initial two-year contract with potentiality to renew, and Hybrid. With employees expected to work onsite 4 days per week.
What You ll Do
- Analyze and optimize end-to-end mobile device lifecycle (request procurement provisioning reassignment decommissioning surplus)
- Document and improve workflow efficiency
- Identify process gaps and implement controls
- Maintain lifecycle compliance metrics
- Manage business relationships with wireless carriers (e.g., Verizon, AT&T)
- Analyze monthly billing and perform reconciliation
- Identify zero-usage lines and cost optimization opportunities
- Track service activations, suspensions, porting, and plan changes
- Coordinate escalations and SLA adherence
- Support MDM policy governance and change control processes
- Analyze compliance dashboards and reporting metrics
- Coordinate cybersecurity approval workflows for mobile applications
- Monitor enrollment accuracy and policy adherence
- Support audit documentation and regulatory readiness
- Coordinate device procurement and inventory intake
- Ensure asset tagging and system-of-record accuracy
- Facilitate formal handoff between Inventory and MDM teams
- Track device assignment and refresh cycles
- Support executive and priority device handling processes
- Develop mobility performance dashboards (SLA, compliance, aging tickets)
- Conduct cost analysis and forecasting for device refresh programs
- Analyze usage trends and recommend optimization strategies
- Present findings and recommendations to leadership
- Serve as liaison between Mobility, Cybersecurity, Finance, Service Desk, and Inventory
- Lead mobility process review meetings
- Support change management communications
- Align operational practices with organizational policy
What You'll Need
Required:
- 7 years of experience developing and managing project budgets for all technology projects
- 7 years of experience developing pro-forma invoices for cost-reimbursable projects and monthly financial summary reports
- 7 years of experience interfacing with internal accounting departments to ensure proper budgets are used and accounting codes are current
- 7 years of experience developing processes to obtain timely project cost information from accounting systems
- 7 years of strong client skills with the demonstrated ability to communicate effectively throughout all levels of an organization
- 7 years of proficiency in formal project management methods, including internal documentation and external communications
- 7 years of experience with IBM MaaS360, Microsoft Office 365/10, Microsoft Exchange, Windows 10 Enterprise, Active Directory, SMS/SCCM, Citrix, SharePoint, Remotely Anywhere, Dam
- 7 years of experience conducting research for mobile device equipment, accessories, and airtime services; identifying, diagnosing, and resolving problems with mobile devices
- 7 years of experience configuring, testing, and supporting mobile devices (air cards, cell phones, smartphones, tablets); testing iOS (iPhone Operating System) and Android releases
If interested Please send me your resume at
Thanks,
HemendraKalal,
Ph: (O)
Sr. Technical Recruiter,
Fax:
Zenosys Consulting,
Web:
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