End User Technician - F2F

Sacramento, CA, US • Posted 9 hours ago • Updated 9 hours ago
Contract Corp To Corp
Contract W2
No Travel Required
On-site
Depends on Experience
Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

  • M365
  • SharePoint Online
  • End-user

Summary

**** Local resources preferred ****

* F2F interview is required *

*** Onsite Role ***

 

End User Technician

Contract: 6 months - 1 year with possible extensions

The proposed position would serve as an M365 and Web Communications Liaison, acting as a bridge between the Web Team, County departments, project stakeholders, and end users.

The role would focus on communication, coordination, customer service, and process improvement rather than deep technical administration.

Key Responsibilities

The position would:

  • Serve as a customer liaison between the Web Team and County departments.
  • Support communications for M365, SharePoint Online, intranet, web, accessibility, and digital service initiatives.
  • Assist with GovDelivery email processes, including intake, review, coordination, scheduling, and follow-up.
  • Help departments understand service offerings, standards, processes, timelines, and requirements.
  • Coordinate with content owners, communications staff, and business stakeholders.
  • Support training communications, adoption efforts, FAQs, process documentation, and customer-facing materials.
  • Help manage intake and follow-up for web and M365 requests through Jira, the Service Desk, or other tracking processes.
  • Identify recurring communication gaps or process issues and recommend improvements.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: SMARNJ
  • Position Id: 9003561
  • Posted 9 hours ago
Contact the job poster
Adithya Sastrulavari

Adithya Sastrulavari

Recruiter @ SmartIMS Inc.
Create job alert
Set job alertNever miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Sacramento, California

Today

Easy Apply

Contract, Third Party

35 - 40

Sacramento, California

Today

Easy Apply

Third Party, Contract

Sacramento, California

Today

Easy Apply

Contract

$25 - $30

Sacramento, California

Today

Easy Apply

Third Party, Contract

$25 - $30

Search all similar jobs