Technical Writer

Role: Technical Writer
Location: New York City, NY (On-Site, with hybrid model)

Overview

We are seeking an experienced Technical Writer with a strong background in data center migration, infrastructure documentation, and governance processes. The ideal candidate will play a key role in creating, standardizing, and maintaining high-quality technical documentation across multiple environments (DEV, QA, PROD).

Key Responsibilities

• Lead the collection, validation, and consolidation of application inventories across DEV, QA, and PROD environments
• Develop and maintain Bills of Materials (BOM) for applications prior to governance and Infrastructure & Operations (I&O) submission
• Create, standardize, and maintain:
• Runbooks
• System Architecture Documents
• Security Accreditation artifacts
• Prepare and document firewall rules (inbound/outbound communication flows)
• Validate provisioned infrastructure against approved architecture designs
• Establish and enforce documentation standards, templates, and governance frameworks
• Collaborate with Infrastructure, Security, Architecture, and Operations teams to ensure documentation accuracy and compliance

Required Skills & Experience

• 5+ years of experience as a Technical Writer in IT/Infrastructure projects
• Strong experience in data center migration or infrastructure transformation projects
• Hands-on experience with:
• Runbooks & SOP documentation
• Architecture documentation
• BOM creation
• Understanding of:
• Networking concepts (firewalls, ports, protocols)
• Infrastructure environments (Servers, Cloud, OS platforms)
• Experience working with cross-functional teams (Infra, Security, Ops)
• Familiarity with compliance and governance documentation

Preferred Qualifications

• Experience with ITIL processes
• Exposure to cloud platforms (AWS, Azure, Google Cloud Platform)
• Knowledge of security accreditation frameworks
• Experience in enterprise-scale migration projects