Workforce Management Planning Specialist with Voxai experience

Remote • Posted 4 hours ago • Updated 4 hours ago
Contract W2
Contract Independent
Remote
Depends on Experience
Fitment

Dice Job Match Score™

🤯 Applying directly to the forehead...

Job Details

Skills

  • Workforce Management
  • Planning Specialist
  • Voxai
  • Service Requests

Summary

Hello,

Hope you are doing well.

This is Ram from ICS Global Soft. Kindly find the below job description and let me know your availability

Position: Workforce Management Planning Specialist with Voxai experience

Location: Remote

Duration: Long-Term contract

Job Description:

  • Looking for a resource to use the existing Workforce Management tool within Client to help manage the agents and volume of Service Requests (SRs) in order to provide recommendations and support to optimize operational efficiency and performance.
  • If the resource has background on the Workforce Management tool with Voxai, that is preferable. If not, then overall capability and knowledge with Workforce Management will be sufficient.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 90962964
  • Position Id: 8946342
  • Posted 4 hours ago
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