IT Support Specialist

Santa Clara, California

Location Flexibility: Primary Location Only

Req Id: 6481

Posting Start Date: 6/16/26

At Fujitsu, we are driven by our purpose to make the world more sustainable by building trust in society through innovation.

We have been a pioneer in technology and innovation for over 80 years, and we are committed to using our expertise to help businesses and organizations transform for the digital age. We believe that digital transformation is essential to creating a more sustainable future. That's why we are working with our customers to develop solutions that can help them reduce their environmental impact, improve their efficiency, and create a more equitable society.

We are committed to contributing to the United Nations Sustainable Development Goals (SDGs). These goals are a blueprint for a better future for all, and we believe that technology can play a vital role in achieving them.

If you share our passion for making a meaningful impact on the world, we invite you to join our global family of 130,000 employees spanning more than 50 countries. We are a diverse workforce, and we offer a wide range of opportunities for you to grow and develop your career.

Together, we can create a more sustainable future for all.

Fujitsu is looking for a candidate to strengthen our system operations and employee IT support structure, we are seeking a part-time IT Support Assistant. This is a contract position for approximately 6 months.

This role requires on-site work for at least three days per week (approximately 20 hours total) at our Santa Clara office.

Responsibilities

- Respond to IT-related inquiries from employees (PCs, peripherals, networks, applications, etc.)

- Set up hardware and software; perform troubleshooting and issue resolution

- Provide basic operations and support for Windows, macOS, and Linux environments

- Manage user accounts, permissions, and password resets

- Assist with IT asset management (PCs, mobile devices, licenses, etc.)

- Create and update IT-related manuals and FAQs

- Coordinate with vendors and external support providers as needed

Required Qualifications

- At least 1 year of experience in IT support or help desk roles

- Basic operational experience with Linux OS (installation, user management, log review, etc.)

- Experience using and supporting Windows and macOS

- Strong communication skills to work effectively with employees and stakeholders

- Ability to work on-site at least 3 days per week (approximately 20 hours)

Preferred Skills and Experience

- Linux-related certifications (LPIC, CompTIA Linux+, RHCSA, etc.)

- Experience with account management in Active Directory, Azure AD, or Google Workspace

- Experience with IT asset management and ticketing systems

- Basic security knowledge (permission management, patching, antivirus, etc.)

- Knowledge of IT operations frameworks such as ITIL

Employment Conditions

Employment Type: Part-time

Location: On-site at our Santa Clara office (required)

Working Hours: At least 3 days per week, approximately 20 hours

Ideal Candidate Profile

- Proactive and positive approach to problem-solving

- Able to work independently and deliver results within limited hours

- Motivated to learn new technologies and expand technical knowledge

- Ability to read, write, and speak Japanese, or a strong interest in Japanese culture and willingness to learn the Japanese language

Fujitsu salaries are aligned to the specific geographic location in which the work is primarily performed. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the circumstances of each situation. The pay range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: specific skills, qualifications, experience, and comparison to other employees already in this role. The pay range for this position is estimated at $30.00 - $40.00/hour USD.

Relocation Supported:

Visa Sponsorship Approved: