UI/UX Designer

Must have non-negotiable items that a candidate must have to be successful in this role?

• Experience with Deep Systems Thinking + Ability to Orchestrate Complex, MultiProduct Experiences
• Mastery of UX Craft - ability to move seamlessly between conceptual strategy and executional detail
• Strategic Influence & CrossFunctional Leadership ability to influence senior partners, drive clarity in high-ambiguity environments, shape product strategy through design, and communicate design decisions with diplomacy and executive-level clarity

What backgrounds/skills can we be more flexible with that can be learned on the job?

• Experience working in complex enterprise environments
• Experience or familiarity with legal, sales, and marketing

Does this position require to sit onsite or travel? No
Does this person have to work in a specific time zone? (e.g. - If a person on the East Coast can work PST, is that ok?) No flexibility to attend meetings that overlap with EMEA or IST is required. (Usually 8am PT, occasionally 7am and rarely 7/8pm PST)
Does this position have the opportunity to extend beyond the initial contract or convert to FTE? Yes to extend, no to convert
Is there a specific laptop that needs to be used for this role (i.e. - Mac or Windows)? Mac

Experience Strategy & Vision

• Define, influence, and evolve the longterm UX vision across GTM and related Legal workflows, aligning design strategy with business priorities and user needs.
• Deliver innovative, endtoend design solutions for complex user journeys spanning multiple products, systems, and organizational boundaries.
• Create holistic frameworks, principles, and guidelines that help standardize the user experience across the GTM ecosystem and scale quality across teams.

Systems Thinking & HighImpact Execution

• Take a systems-level view of the GTM experience, designing not only user interfaces but also the workflows, processes, and operational realities behind them.
• Develop scalable design languages, service blueprints, and multi-product frameworks that deliver cohesive experiences across enterprise tools.
• Evaluate and adapt the approach amid high ambiguity, navigating trade-offs, technical constraints, and parallel workstreams.

CrossFunctional Leadership

• Partner closely with business stakeholders, product, engineering, UX research, business analysts, and change management leaders to shape requirements and drive alignment across GTM initiatives.
• Lead complex, crossfunctional projects with significant visibility and impact, influencing decisions at multiple levels.
• Communicate design strategy, rationale, and decisions clearly and persuasively to senior stakeholders, ensuring adoption of a usercentered mindset across teams.

Design Execution & Craft

• Produce polished, detailed design deliverables including user flows, service blueprints, wireframes, highfidelity mockups, and documentation for engineering handoff.
• Apply strong systems thinking, accessibility, and workflowlevel coherence to ensure consistently highquality design outcomes across multiple products.
• Ensure design decisions balance user value, business goals, technical constraints, and enterprise scalability.

Thought Leadership

Champion best practices, advocate for design's role in the product lifecycle, and cultivate a highperforming design culture in collaboration with DTXD leadership.
Represent GTM design expertise across the organization.
Why This Role Matters

• This role accelerates the success of the entire GTM organization by ensuring that sellers, sales managers, legal partners, revenue teams, and other sales supporting roles have intuitive, efficient, and scalable experiences. Your work directly impacts productivity, deal velocity, and user satisfaction across highvalue business processes.
• Skills:
• Deep mastery of UX design, systems thinking, and service design across enterprisescale workflows.
• Strong ability to simplify complexity and make ambiguous problems actionable and clear.
• Exceptional communication and storytelling skills; able to influence senior leaders and crossfunctional partners.
• Skilled in Figma and experienced with enterprise design systems and offtheshelf product constraints.
• Comfortable driving multiple initiatives simultaneously while maintaining quality and momentum.

GTMSpecific Expertise (Nice to have)

• Deep knowledge of sales processes, seller workflows, revenue operations, and/or legal contracting workflows.
• Experience designing for enterprise CRM and GTMcritical systems such as Salesforce, Dynamics, CPQ platforms, or leadtocash tools.
• Understanding of how GTM functions intersect: marketing, sales development, account executives, renewals, deal desks, and Legal stakeholders.

Education:

• 10+ years of UX/product design experience, with a significant portion focused on enterprise workflows or complex system design.
• Proven track record of leading crossfunctional initiatives and shaping multiproduct user experience strategies.
• Bachelor's degree in Interaction Design, HCI, Visual Design, or an equivalent field (or equivalent practical experience).