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User Experience Researcher

Columbus, OH, US • Posted 3 days ago • Updated 4 hours ago

Full Time

On-site

Fitment

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Job Details

Skills

Product Development
Usability Testing
Design Thinking
Personas
Collaboration
Decision-making
Recruiting
Facilitation
Quantitative Research
Communication
User Experience
Industrial Design
Human-computer Interaction
HCI
Psychology
Human Factors And Ergonomics
Science
Research
Customer Experience
Emerging Technologies
Artificial Intelligence

Summary

Manifest Solutions is currently seeking a User Experience Researcher for a position in Gahanna, OH.

Support strategic customer and employee experience initiatives focused on emerging digital capabilities, artificial intelligence, and customer-centered product development.
Partner with Product, Technology, Design, and business stakeholders to identify user needs, validate solutions, and deliver insights that inform product and experience decisions.
Plan and conduct UX research activities including interviews, surveys, usability testing, workshops, and concept validation.
Facilitate stakeholder, discovery, and design thinking workshops to identify needs, align teams, and explore solution opportunities.
Analyze findings and communicate actionable insights to stakeholders.
Develop research deliverables such as personas, journey maps, and research summaries.
Collaborate with cross-functional teams throughout the product lifecycle.
Support customer-centered decision making through evidence-based recommendations.
Independently conduct research activities while also supporting the UX lead with research planning, participant recruitment, facilitation, analysis, and synthesis efforts.

Qualifications

3+ years of UX research experience.
Experience conducting qualitative and quantitative research.
Strong research, synthesis, and communication skills.
Experience working with product, technology, and business stakeholders.
Bachelor's degree in UX Design, Industrial Design, Human-Computer Interaction (HCI), Psychology, Human Factors, Anthropology, Sociology, Information Science, Design Research, or a related field, or equivalent practical experience preferred. Without an associates degree, at least 4 years experience is required; with a HS Diplioma/GED, at least 6 years experience is required.

Preferred

Experience with digital products, customer experience, or emerging technologies.
Familiarity with AI-enabled products and services.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: MANIFEST
Position Id: 29d44e6fd65f8dc1edbe12520c3837fe
Posted 3 days ago

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