IT Helpdesk

Helpdesk Specialist II San Antonio, TX 100% onsite - 24*7 support Should be open to work in Shifts Helpdesk Specialist II will provide advanced technical advice and guidance on company technical software and hardware. What you will be doing (but not limited too): Responsibilities: Provides Tier I and II technical software, hardware and network problem resolution for clients by performing problem diagnosis and guiding users through step-by-step solutions or may provide expertise to solve first

Description We are looking for an experienced Help Desk/Desktop Support Analyst to join our team in San Antonio, Texas. This long-term contract position requires someone who is detail-oriented, can provide exceptional technical support, and resolve system-related issues efficiently. The ideal candidate will have a strong background in troubleshooting and supporting Microsoft Windows environments. Responsibilities: Provide responsive and effective technical support to end-users, addressing hardw

Job Family: User Support (Digital) Travel Required: None Clearance Required: Ability to Obtain Secret What You Will Do: Helpdesk Specialist II (SCA Occupation; Personal Computer Support Technician) will provide advanced technical advice and guidance on company technical software and hardware. What you will be doing (but not limited too): Provides Tier I and II technical software, hardware and network problem resolution for clients by performing problem diagnosis and guiding users through step

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Help Desk Software, Remote Support, Technical Issues Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 5 + years of related experience ship Required: Yes Job Description: HELP DESK TECHNICIAN IV Advance how o