Technical Program Product Manager

Hawthorne, CA, US • Posted 4 hours ago • Updated 4 hours ago
Full Time
On-site
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Fitment

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Job Details

Skills

  • IT Program Management
  • Root Cause Analysis
  • Conflict Resolution
  • Problem Solving
  • Management
  • Communication
  • Computer Hardware
  • Technical Writing
  • Program Management
  • Escalation Management
  • Analytical Skill
  • Quality Assurance
  • Corrective And Preventive Action
  • Collaboration
  • Artificial Intelligence

Summary

Join a high-impact technical program management role focused on driving field quality and safety initiatives across complex consumer devices. This remote opportunity offers the chance to partner with cross-functional teams to improve investigation processes, reduce cycle times, and strengthen pre- and post-launch risk visibility.
Responsibilities
  • Lead and support large-scale field quality and safety programs from planning through execution.
  • Coordinate cross-functional efforts with engineering, quality, safety, operations, and supplier teams to keep work moving forward.
  • Drive structured investigations, root cause analysis, and corrective action activities for field issues.
  • Help improve problem-solving speed by identifying bottlenecks and supporting faster resolution of quality concerns.
  • Build and maintain risk visibility processes for pre-launch and post-launch programs, including severity-based prioritization.
  • Track product safety and field quality risks, escalating issues as needed to support timely decisions and outcomes.
  • Translate complex technical topics into clear, actionable information for non-technical partners.
  • Support communication, alignment, and commitment across multiple teams with competing priorities.
Skills
  • Experience managing technical programs or complex cross-functional initiatives.
  • Ability to turn technical concepts into clear communication for varied audiences.
  • Background in hardware-related work.
  • Technical writing skills and program management experience.
  • Strong judgment, organization, and escalation management skills.
  • Analytical thinking and the ability to break complex work into manageable steps.
  • Comfort working with engineering, quality, safety, and operations teams.
  • Ability to balance customer safety, business needs, and technical constraints.
Preferred Skills
  • Experience with coding or automation.
  • Quality engineering background.
  • Ability to understand and work with data.
  • Experience supporting product safety or field quality investigations.
  • Familiarity with launch readiness, risk tracking, or corrective action processes.

Horizontal is committed to diversity, equity, and inclusion, and we welcome candidates from all backgrounds, experiences, and perspectives. We believe inclusive teams help drive better ideas, stronger collaboration, and better outcomes for everyone.

By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10123528
  • Position Id: 75456
  • Posted 4 hours ago

Company Info

About Horizontal Talent

Horizontal Integration offers two service lines. Our staffing agency places IT, digital and creative talent in both contract and permanent roles. Our digital agency provides digital marketing strategy and technology consulting on a project basis. Many of our clients take advantage of both service lines.

We are a certified Minority Business Enterprise, with more than 200 employees across our offices in Minneapolis, Denver, Dallas and Vadodara, India. We ve been consistently growing and profitable since the company was founded in 2003.

Honors:
Recognized as a "2009 Best Place to Work" by Minneapolis/St.Paul Business Journal.

Fact:
Our people and our organization are deeply rooted in IT and interactive marketing.

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact us. All applicants applying must be legally authorized to work in the country of employment.

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Ravi Tiwari

Recruiter @ Horizontal Talent
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