Job#: 3024435 Job Description: Apex Systems is currently hiring for an IT Support Analyst with a leading global entertainment and gaming client. This role supports a fast-paced studio environment and is part of a shared services team responsible for ensuring smooth day-to-day IT operations across Windows, Mac, SaaS platforms, and core enterprise systems.
Qualified candidates will have the following experience and skills:- 3+ years of progressive IT support experience in a corporate or enterprise environment
- Hands-on experience supporting Windows, Windows Server, and MacOS workstations
- Experience with SCCM and JAMF for workstation deployment, patching, and security updates
- Strong Service Desk background, ideally with Jira Service Desk or similar ticketing systems
- SaaS administration experience (Box, Aspera, Atlassian tools, AWS, Okta, Zoom, PagerDuty, Trello)
- Experience with Active Directory group management and identity troubleshooting
- General understanding of TCP/IP networking, scripting for automation, and mobile device management
- Excellent communication, customer service, and time-management skills; proactive, ownership-driven mindset
Location: Burbank, CA
Onsite Expectation: Hybrid - typically Tues-Thurs onsite
Pay Range: $25-$36.12/hr
Contract Duration: 6 months
If you are interested, please apply here or email an updated copy of your resume to
.Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
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