ServiceNow Engagement Manager

Remote • Posted 1 hour ago • Updated 1 hour ago
Contract W2
6 Months
No Travel Required
Remote
$55 - $60/yr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • ServiceNow
  • Risk Management
  • Stakeholder Management
  • Professional Services
  • Financial Management
  • Decision-making
  • Change Management
  • Budget
  • Communication
  • digital transformation programs.
  • Workflow
  • Management

Summary

Key Responsibilities:

  • Lead end-to-end ServiceNow implementations and transformation programs.
  • Own scope, schedule, budget, resources, governance, risks, and change management.
  • Serve as the primary contact for customers, partners, and executive stakeholders.
  • Lead geographically distributed cross-functional delivery teams.
  • Align ServiceNow solutions and deliverables with business objectives and measurable outcomes.
  • Proactively identify and resolve delivery risks, issues, and dependencies.
  • Partner with Sales, Customer Success, and Delivery teams to drive customer value.
  • Mentor Project Managers, Consultants, and delivery teams.
  • Use AI-enabled tools and insights to improve delivery efficiency and decision-making.

Required Qualifications:

  • 8+ years of professional services, consulting, or enterprise technology delivery experience.
  • Proven experience leading ServiceNow, workflow, or digital transformation programs.
  • Strong program governance, financial management, stakeholder management, and risk mitigation skills.
  • Experience managing executive-level customer relationships.
  • Experience leading distributed teams and partner ecosystems.
  • Excellent communication, presentation, negotiation, and leadership skills.
  • ServiceNow CSA/CIS or other certifications preferred.
  • Bachelor''s degree or equivalent experience.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91099677
  • Position Id: 9060972
  • Posted 1 hour ago
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