Job Summary We are seeking a Guidewire ClaimCenter Tech Lead to support business requirements, technical design, development, testing, deployment, and production support activities. The role requires strong experience with Guidewire ClaimCenter, Gosu development, batch jobs, integrations, Agile delivery, defect management, and production support. Key Responsibilities Participate in business and functional requirements gathering sessions. Review existing system configurations, operating methodologies, and evolving business needs. Analyze and develop high-level technical and functional specifications for Guidewire ClaimCenter. Review technical and functional specifications with project architects and obtain required approvals. Create low-level design documents and technical specifications for Guidewire ClaimCenter, Spring Batch, Digital, and Edge services projects. Develop and implement Guidewire ClaimCenter functionality using Gosu. Develop and maintain Guidewire ClaimCenter batch jobs. Create and update ClaimCenter destinations and publish/subscribe event models. Develop code changes to resolve application defects and implement new functionality. Develop unit test cases using GUnit. Develop and maintain accelerator components for integrations with external vendors. Conduct peer reviews during coding and testing activities. Identify and track peer review defects using appropriate tools. Support senior product specialists with defect analysis and resolution. Participate in and drive Agile Scrum ceremonies. Organize and lead defect walkthrough and knowledge transfer meetings with production support and other teams. Define testing strategies for GUnit implementation and support QA activities. Develop reusable components and product-based knowledge transfer documentation. Participate in deployment activities and review deliverables against delivery checklists. Prepare and review deployment documentation and perform mock testing of deliverables. Conduct retrospectives following quarterly releases to review defects, root causes, preventive actions, and lessons learned. Perform incident and problem management activities in production support. Work with offshore teams to investigate and resolve technical incidents and problems within agreed SLAs. Track and manage incidents using ticket management tools and applicable monitoring platforms. Handle service requests, including reports and data views for business users. Support root cause analysis and resolution of production problems. Collaborate with business analysts and business users to identify solutions and implement fixes. Coordinate with project stakeholders and provide regular project status updates. Act as the customer-facing technical lead and participate in project review meetings. Prepare weekly status reports covering incident trends, problems, backlog, alerts, reach-outs, and other agreed metrics. Prepare monthly leadership reports covering achievements, trends, project health, risks, challenges, and key accomplishments. Support QA and business teams during system testing, defect clarification, and UAT. Ensure defects are resolved within client-defined SLAs. Education: Bachelors Degree
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: compun
- Position Id: SINDC5876889
- Posted 1 hour ago
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