UX Researcher

Preferred Candidate History:

• HCI (Human Computer Interaction) anthropology, psych, or descriptive stats (if they have this experience be able to speak to it, preferred not necessary), business experience, public health (UX research from a mixed method perspective).
• Candidate preferred industry background: financial, insurance, healthcare (experience with regulated industries)
• Team consists of 7 other researchers

Key responsibilities:

• You will work cross functionally with product owners, product managers, experience designers, content designers, and other partners to help identify and define research projects and objectives
• You will scope, plan, and conduct user research and testing projects end-to-end
• Able to suggest appropriate methods for questions asked by product, design, and other partners
• Able to decide and advocate for appropriate sample size for each method
• You will independently program research studies into necessary tools, conduct quality assurance
• Analyze results, generate actionable insights and share them with partners as well as the broader organization

Must have technical skills/experience:

• A great understanding of UX research modalities and methods (generalist)
• 2.. At least 4-5 years of experience in remote, in-person, moderated, and unmoderated user research; including but not limited to usability testing, interviews, surveys, click test, card sorts, tree testing, etc.
• Experience with testing platforms: Maze is mandatory