Looking for Veeam Backup Solution Expert(Level 3 ) - Remote Role

Looking for Veeam Backup Solution Expert(Level 3 ) - Remote Role

Job Summary

We are seeking a highly skilled Level 3 Veeam Backup Solution Expert to provide advanced engineering, administration, troubleshooting, and support for enterprise backup and disaster recovery environments. The ideal candidate will have deep expertise in Veeam Backup & Replication, enterprise storage, virtualization, cloud backup, and disaster recovery solutions. This role involves designing, optimizing, and supporting mission-critical backup infrastructure while serving as the highest level of technical escalation.

Key Responsibilities

• Provide Level 3 support for Veeam Backup & Replication environments.
• Design, implement, upgrade, and maintain enterprise backup and recovery solutions.
• Troubleshoot complex backup, restore, replication, and performance issues.
• Configure and manage Veeam Backup & Replication, Backup Enterprise Manager, and Backup for Microsoft 365.
• Perform disaster recovery planning, testing, and documentation.
• Implement backup strategies for VMware, Hyper-V, physical servers, NAS, and cloud workloads.
• Optimize backup performance, retention policies, repositories, and storage usage.
• Integrate Veeam with cloud platforms such as Azure, AWS, and Google Cloud.
• Work with SAN/NAS storage, deduplication appliances, and immutable backup repositories.
• Monitor backup health, capacity planning, and ensure SLA compliance.
• Perform root cause analysis and implement preventive measures.
• Collaborate with infrastructure, cloud, security, and application teams.
• Create technical documentation, SOPs, and knowledge base articles.
• Mentor Level 1 and Level 2 support engineers.

Required Skills

• 8+ years of IT Infrastructure experience.
• 5+ years of hands-on experience with Veeam Backup & Replication.
• Strong knowledge of:
• Veeam Backup & Replication
• Veeam Enterprise Manager
• Veeam Backup for Microsoft 365
• Veeam Cloud Connect
• SureBackup & SureReplica
• Immutable Backup Repositories
• Experience with VMware vSphere and Microsoft Hyper-V.
• Knowledge of Windows Server and Linux administration.
• Experience with storage technologies (SAN, NAS, Dell EMC, NetApp, HPE, Pure Storage).
• Understanding of backup concepts including RPO, RTO, replication, snapshots, and disaster recovery.
• Experience with Azure, AWS, or Google Cloud backup solutions.
• Familiarity with PowerShell scripting and automation.
• Strong troubleshooting and performance tuning skills.

Preferred Qualifications

• Veeam Certified Engineer (VMCE)
• VMware VCP certification
• Microsoft Azure Administrator or AWS certification
• ITIL Foundation certification