production Support Lead- Toronto, ON

Overview: We are looking for a hands-on Production Support Engineer with strong .NET full stack development skills and experience supporting integration of APIs and Google Cloud Platform-based solutions. Responsibilities, Manage production incidents, service requests, and root-cause analysis using tools like ServiceNow or Jira. Troubleshoot and enhance .NET/C# applications and REST APIs, ensuring reliability and compliance. Coordinate with DevOps, infrastructure, and product teams to resolve i

Duck Creek Production Support Onshore Technical Lead Remote Role 12+ Months Contract Position Type-C2C/W2 Exp Level 10+Years Must have: - Duck Creek, Policy/Policy Administration, Billing, SQL, L2, L3 application support, production support Job Summary The Duck Creek Production Support Onshore Technical Lead is responsible for leading L2, L3 application support for Duck Creek platforms -Policy, Billing, Data Insights ensuring high availability, stability and performance of mission-critical insur

Duck Creek Production Support Onshore Technical Lead Pay Rate: $63 W2 or $79 C2C Remote - EST Must have s: 1. Duck Creek 2.Policy 3.Billing 4.SQL Job Summary The Duck Creek Production Support Onshore Technical Lead is responsible for leading L2, L3 application support for Duck Creek platforms -Policy, Billing, Data Insights ensuring high availability, stability and performance of mission-critical insurance systems. Responsibilities Act as Technical lead onshore for Duck Creek Policy and Bi

IT Software Engineer Operational & Production Support FocusRemote Key ResponsibilitiesProvide L2/L3 production support for critical business applications.Monitor application health, system performance, and batch jobs.Troubleshoot and resolve production incidents within defined SLAs.Perform root cause analysis (RCA) and implement preventive measures.Work closely with development, QA, DevOps, and infrastructure teams.Support deployments, releases, and environment configurations.Maintain documentat