Product Manager - AI Integration

Product Manager - AI Intergration

Role: Fulltime with Hexaware

Location: Remote

Required Qualification

• 5+ years of professional software or application engineering experience.
• 2+ years of hands-on experience with Generative AI, NLP, conversational AI, or equivalent applied AI engineering.
• Demonstrated experience taking at least one AI assistant, chatbot, copilot, or agentic application beyond a proof of concept into an integrated application.
• Strong proficiency in Python and experience developing REST APIs, web services, JSON integrations, and asynchronous workflows.
• Experience with modern web development, preferably React and TypeScript/JavaScript, including application state and API-driven interfaces.
• Hands-on experience with LLM APIs, prompt/context engineering, structured outputs, tool or function calling, conversational state, and agent orchestration.
• Working knowledge of RAG, embeddings, semantic retrieval, vector search, LLM evaluation, hallucination/failure-mode management, and responsible AI controls.
• Experience with Git-based delivery, automated testing, CI/CD, containers, cloud deployment, monitoring, and production troubleshooting.
• Ability to work directly with business and technology stakeholders in an ambiguous, fast-moving environment.

Preferred Experience

• Azure OpenAI, OpenAI, Amazon Bedrock, Anthropic Claude, or equivalent enterprise LLM platforms.
• LangChain, LangGraph, LlamaIndex, Semantic Kernel, or comparable agent/orchestration frameworks.
• FastAPI or equivalent API frameworks; SQL; Docker; cloud-native services across AWS, Azure, or Google Cloud Platform.
• Model Context Protocol (MCP) or comparable tool-integration and service-discovery patterns.
• AI solutions for customer or employee service, travel/reservations, e-commerce, HR technology, marketing technology, customer support, recommendations, or enterprise workflow automation.
• Experience with complex transactional systems involving business rules, eligibility, pricing, permissions, payments, or regulated/sensitive data.
• Direct airline or travel-industry experience is helpful but not required.