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Senior QA Engineer (ServiceNow Testing)

Mclean, VA, US • Posted 1 hour ago • Updated 1 hour ago

Full Time

On-site

USD $50.00 - 62.00 per hour

PTR Global

Fitment

Dice Job Match Score™

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Job Details

Skills

Integration Testing
Data Validation
Automated Testing
Collaboration
Reporting
UPS
Sprint
IT Service Management
Functional Testing
Risk Management
Regulatory Compliance
Workflow
Regression Testing
Cross-browser Compatibility Testing
SOAP
Data Flow
Quality Assurance
FOCUS
Sarbanes-Oxley
Business Rules
UI
Web Portals
User Experience
Analytical Skill
Debugging
Communication
Agile
Scrum
Test Plans
Test Cases
Defect Management
SAP GRC
Continuous Integration
Continuous Delivery
GitHub
Jenkins
Microsoft Azure
DevOps
Scripting
JavaScript
Python
Selenium
Testing
ServiceNow
Employment Authorization
Training

Integration Testing
Data Validation
Automated Testing
Collaboration
Reporting
UPS
Sprint
IT Service Management
Functional Testing
Risk Management
Regulatory Compliance
Workflow
Regression Testing
Cross-browser Compatibility Testing
SOAP
Data Flow
Quality Assurance
FOCUS
Sarbanes-Oxley
Business Rules
UI
Web Portals
User Experience
Analytical Skill
Debugging
Communication
Agile
Scrum
Test Plans
Test Cases
Defect Management
SAP GRC
Continuous Integration
Continuous Delivery
GitHub
Jenkins
Microsoft Azure
DevOps
Scripting
JavaScript
Python
Selenium
Testing
ServiceNow
Employment Authorization
Training

Summary

Senior QA Engineer (ServiceNow Testing)
Plano, TX & Mclean, Virginia 22102
Type of Hire:- Contract

Senior QA Engineer will be part of the Enterprise Risk Management Technologies Team and will be responsible for the manual and automated testing of configurations and integrations of \"out-of-the-box\" ServiceNow solutions.

This role requires solid understanding of ServiceNow platform behaviors, modules, ACLs, flows, and integration testing.

Responsibilities:

Develop, document and maintain the test data, data validation, end to end testing flows.
Design, develop, and maintain automated test scripts using ServiceNow ATF.
Create test cases based on functional and technical requirements.
Collaborate with developers, business analysts, and QA teams to validate functionality.
Analyze test results and report defects in a timely manner.
Participate in daily stand-ups, sprint planning, and other Agile ceremonies.
Ensure high quality and performance of the ServiceNow platform across ITSM, HRSD, CSM, or other modules.
Develop reusable test templates for future automation initiatives.
Conduct functional testing for IRM (Integrated Risk Management) and GRC (Governance, Risk and Compliance) modules.
Validate controls, risks, issues, assessments, workflows, and regulatory frameworks.
Test config changes that include tables, ACLs, business rules, flows, UI policies, update sets.
Conduct regression testing using ATF across ServiceNow upgrades/releases.
Perform cross-browser testing and E2E user journey validation with external apps.
Test REST/SOAP integrations and external data flows.

Required Qualifications:

5 to 8 plus years of QA.
3 plus years of hands-on ServiceNow ATF testing (with focus on IRM/GRC).
Strong automation experience (Selenium)
Deep understanding of IRM/GRC processes, controls, risk scoring, assessments, SOX/compliance flows.
Hands-on with tables, ACLs, flows, update sets, APIs, business rules.
3 plus years validating platform UI, Service Portal, Workspace UX.
Strong analytical, debugging, and communication skills.
2 plus years' experience with Agile/Scrum methodologies.
Knowledge of test planning, test case creation, and defect management.
Proficient in identifying automation opportunities within the ServiceNow ecosystem.

Preferred Qualifications:

ServiceNow certifications (CSA, CIS-Risk, CIS-GRC, ATF)
CI/CD experience (GitHub/Jenkins/Azure DevOps)
Experience with domain-separated instances.
Prior experience in large-scale ServiceNow implementation projects.
Scripting experience with Python, JavaScript, etc.

Must Have Qualifications:

Hands on testing with Service Now.
Automation and Service Now Certificates are required.

Preferred:

Java Script, Python, or Selenium.
Development experience would also be nice to have.

Note:

*Please include the following at the top of each candidate resume - Resumes without completed templates and/or vetting questions will not be considered. Responses to vetting questions are to be provided directly from the candidates.
Location: Full-time on-site Monday to Friday in Mclean or Plano- No preference.
Assignment Type: Contract Only
Scheduled End: Oct 21,2026 - extension planned.
Conversion Salary Range (if applicable): N/A
Schedule: Standard
Shortlisting Deadline:07/29

Interview Information:

Rounds: one round
Duration: 60 minutes
Interview Type: On-site interview required.
Interview Placeholders: Targeting on-site interviews on 08/03-08/06
Interview Debrief: 8/07 at 11- No suppliers.

Supplier Vetting Questions:

Please complete assessment of must have skills- Automation, Service Now, Testing with Service now, and please assess on candidates preferred skills if applicable.

Work Authorization:

This requirement is open to sponsored candidates through sub vendors - one layer deep.
The candidates must be W2 employees of the sub vendor.

Pay Range: $50 - $62/hour on W2

The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: ptrtx
Position Id: 178469
Posted 1 hour ago

Company Info

About PTR Global

Pinnacle Group is a leading provider of information technology and workforce solutions. Pinnacle Group includes Pinnacle Technical Resources, Inc., its flagship information technology staffing and consulting services provider; Pinnacle MSP, a managed services provider; Pinnacle Payrolling, a payrolling and independent contractor compliance provider; Pinnacle Canada, which provides staffing, MSP and payrolling services in Canada.

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