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SAP Analyst

Charlotte, NC, US • Posted 5 hours ago • Updated 25 minutes ago

Contract W2

On-site

DOE

Fitment

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Job Details

Skills

Data Link Layer
Network Layer
Process Improvement
Management
SD
SAP FICO
Project Management
Performance Management
Preventive Maintenance
Field Service
Regression Testing
User Guides
End-user Training
Collaboration
Business Continuity Planning
ITIL
SAP HANA
Order Management
Claims Management
Billing
Repair
Scheduling
SAP Fiori
SAP Mobile
SAP SD
SAP MM
SAP FI
SAP PM
Enterprise Asset Management
SAP QA
ServiceNow
JIRA
SAP
Field Service Management
Production Support
Root Cause Analysis
Stakeholder Management
Acceptance Testing
Release Management
Technical Writing
Continuous Improvement
IT Service Management

Data Link Layer
Network Layer
Process Improvement
Management
SD
SAP FICO
Project Management
Performance Management
Preventive Maintenance
Field Service
Regression Testing
User Guides
End-user Training
Collaboration
Business Continuity Planning
ITIL
SAP HANA
Order Management
Claims Management
Billing
Repair
Scheduling
SAP Fiori
SAP Mobile
SAP SD
SAP MM
SAP FI
SAP PM
Enterprise Asset Management
SAP QA
ServiceNow
JIRA
SAP
Field Service Management
Production Support
Root Cause Analysis
Stakeholder Management
Acceptance Testing
Release Management
Technical Writing
Continuous Improvement
IT Service Management

Summary

Key Responsibilities
Provide L2/L3 production support for SAP S/4HANA Service, resolving incidents, service requests, and defects within SLAs
Perform root cause analysis, implement sustainable solutions, and drive continuous process improvements
Configure, support, and maintain Service Orders, Service Contracts, Entitlements, Warranty Management, Repair Processes, Resource Scheduling, and Service Billing
Monitor and support integrations between SAP S/4HANA Service and related modules (SD, MM, FI/CO, PM/EAM)
Support SAP Fiori applications and mobile solutions for service and field service teams
Participate in UAT, regression testing, and production releases
Develop user documentation, deliver end-user training, and support adoption of new functionality
Collaborate with business stakeholders to identify enhancement opportunities and deliver improvements
Participate in on-call and off-hours support to ensure system stability and business continuity

Required Qualifications
10+ years of experience
Bachelor's degree in IT, Computer Science, Business, Engineering, or related field, or equivalent experience
SAP S/4HANA Service or related module certification
ITIL certification

Skills
SAP S/4HANA Service
Service Order Management
Service Contracts and Entitlements
Warranty and Claims Management
Service Billing
Repair Processes
Resource Scheduling
SAP Fiori
SAP Mobile Solutions for Field Service Management
SAP SD Integration
SAP MM Integration
SAP FI/CO Integration
SAP PM/EAM Integration
SAP ECC PM/CS
SAP Testing Methodologies
ServiceNow
Jira
SAP Field Service Management (FSM)
Production Support
Root Cause Analysis
Stakeholder Management
User Acceptance Testing
Release Management
Technical Documentation
Continuous Process Improvement
ITIL Service Management
On-Call Support

Schedule
Start date: 2026-09-21

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: compun
Position Id: GOSDC5907260
Posted 5 hours ago

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