Sr. QA Analyst

Job Title: Sr. QA Analyst

Location: Chicago, IL

Duration: 6+ Months

Job Description:

• Design, develop, and execute test strategies, test plans, test cases, and test scripts for Salesforce Sales Cloud and Marketing Cloud implementations
• Perform functional, regression, integration, system, and user acceptance testing (UAT)
• Develop, maintain, and enhance automated test frameworks using Selenium or other test automation tools
• Validate Salesforce configurations, customizations, workflows, flows, Apex code, and integrations with external systems
• Ensure data integrity and accuracy through effective test data management practices, including data creation, masking, and refresh strategies
• Identify, document, and track defects; collaborate with development teams to ensure timely resolution
• Participate in Agile/Scrum ceremonies and provide quality-related input during sprint planning and backlog refinement
• Support release planning by executing smoke tests and production validation activities
• Mentor junior QA engineers and promote best practices in quality engineering and automation
• Continuously improve QA processes, standards, and tools to enhance test coverage and efficiency
• Track and report all results, problems and defects throughout the testing cycle using Azure DevOps.
• Represents testing team and participates in reviews of use cases and other requirements documentation to obtain an understanding of systems changes in preparation for test case development.
• Expected to provide valuable input on process improvements.
• Strong understanding of Salesforce platform architecture, including standard objects, custom objects, flows, validation rules, and integrations.
• Experience creating comprehensive test plans, test cases, and test scripts for core Salesforce functionality.
• Proficiency in SOQL for backend data validation, troubleshooting, and verifying data integrity across objects.
• Hands on experience with API testing (REST) using Postman or similar tools.
• Ability to validate end to end workflows, data flows, and system integrations with upstream and downstream systems.
• Familiarity with Salesforce sandbox environments, release cycles, and deployment processes.
• Strong knowledge of defect logging and tracking using Azure DevOps, GitHub Enterprise Jira, or similar platforms.
• Experience with object-oriented programming languages such as C#, Java, Python
• Experience with test automation using Selenium or Playwright for Salesforce UI testing.
• Experience with API automation (e.g. RestSharp, Rest Assured).
• Experience working with BDD frameworks (e.g., SpecFlow, Cucumber).
• Skilled in data setup and data validation testing within Salesforce environments.
• Strong analytical, troubleshooting, and communication skills, with the ability to collaborate effectively with product owners, developers, and business analysts.
• Ability to ensure thorough regression, functional, integration, and UAT test coverage for Salesforce releases.
• In-depth understanding of Salesforce architecture, data model, and security concepts
• Knowledge of Salesforce-specific testing challenges, including multi-org environments and complex integrations
• Familiarity with API testing tools and techniques (e.g., REST/SOAP validation)
• Strong understanding of test data management concepts and best practices
• Ability to analyze complex business requirements and translate them into effective test scenarios
• Proven ability to work independently and collaboratively in a fast-paced environment
• Skilled in data setup and data validation testing within Salesforce environments.
• Strong analytical, troubleshooting, and communication skills, with the ability to collaborate effectively with product owners, developers, and business analysts.
• Ability to ensure thorough regression, functional, integration, and UAT test coverage for Salesforce releases.
• Bachelor s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent practical experience
• 6+ years of experience in software quality assurance, with at least 3+ years testing Salesforce applications
• Strong understanding of Salesforce platform architecture, including standard objects, custom objects, flows, validation rules, and integrations.
• Experience creating comprehensive test plans, test cases, and test scripts for core Salesforce functionality.
• Proficiency in SOQL for backend data validation, troubleshooting, and verifying data integrity across objects.
• Hands on experience with API testing (REST) using Postman or similar tools.
• Ability to validate end to end workflows, data flows, and system integrations with upstream and downstream systems.
• Familiarity with Salesforce sandbox environments, release cycles, and deployment processes.
• Strong knowledge of defect logging and tracking using Azure DevOps, Jira, or similar platforms.
• Experience with object-oriented programming languages such as C#, Java, Python
• Experience with test automation using Selenium or Playwright for Salesforce UI testing.
• Experience with API automation (e.g.,RestSharp, Rest Assured).
• Experience working with BDD frameworks (e.g., Spec Flow, Cucumber).