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Print Service Support Technician

Hybrid in Richmond, VA, US • Posted 3 hours ago • Updated 3 hours ago

Contract Independent

Contract Corp To Corp

Contract W2

Hybrid

Depends on Experience

TriosysIT Inc.

Fitment

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Job Details

Skills

Help Desk
JIRA
Management
Microsoft Office
ServiceNow
Technical Support
Communication
Analytical Skill
print services environment
ticketing systems
end user support
customer service
troubleshooting

Summary

Microsoft 365

Required

Years

Strong communication and interpersonal skills and detail oriented

Required

Years

Strong analytical and troubleshooting skills

Required

Years

Ability to prioritize tasks and manage time effectively in a fast-paced environment.

Required

Years

Experience Utilizing ticketing systems (e.g., ServiceNow, Jira, or equivalent) to track and document support requests.

Required

Years

Commitment to delivering high quality end user support and customer service

Required

Years

Experience in a help desk or technical support role.

Required

Years

Knowledge of IT systems

Required

Years

Knowledge of print services environment

Desired

Years

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91162599
Position Id: VA_813974
Posted 3 hours ago

Company Info

About TriosysIT Inc.

At TriosysIT, we provide affordable staffing solutions to all businesses to meet their IT staffing requirements. Our highly-trained and experienced professional staff can help your organization connect with exceptional IT professionals.

We provide various types of employees, including independent contractors, contract-to-hire and permanent placements. TriosysIT's dedicated recruiting department can meet your organization’s needs.

What Makes Us Unique

Our woman-owned minority business is built around three principles: Commitment, Performance and Results. We use these to guide the organization and allow it to provide superior IT project development and staffing services. This includes project managers, technical architects, developers and infrastructure support staff.

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Contact the job poster

Vipul Sharma

Recruiter @ TriosysIT Inc.

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