- Location: REMOTE
- # of Positions: 1
- Eligibility: Open
- Client Name / Domain: BFSI
- Bill Rate: $?? per hour
- Employment Mode: Contract / Corp-to-Corp
- Contract Duration: 6+ mos. Contract
- Experience: 12+ years
- Skills: ServiceNow AI Control Tower, Now Assist, SN AI Platform, Now Mobile, ITSM, SPM, CIS, ITIL, CMDB
The Ask? Client is looking for a ServiceNow Technical Consultant/ SME / Architect. Must have extensive experience implementing AI Control Tower.
Skills and Experience
- Must have a thorough understanding of how ServiceNow’s AI Control Tower and its integrated workspaces support governance, compliance (including EU AI Act and NIST AI RMF), lifecycle management, and value tracking for AI initiatives.
- Must have prior experience managing stakeholders such as: AI Stewards, Product Owner, Risk & Compliance Managers, and members of the AI Centre of Excellence (CoE) within an organization. This role requires a heavy Client interaction – hence must have an excellent communication.
- ServiceNow core architecture mastery
- Strong command of the ServiceNow data model and extensibility
- Workflow/automation architecture
- Architecting -Copilot-integrated- agentic AI patterns with ServiceNow
- Enterprise data modeling skills
- Integration architecture
Roles and Responsibilities:
- Implementing, managing, and governing AI systems, models, datasets, and prompts, ensuring compliance with internal policies and global regulations.
- Excellent understanding of:
- Users benefit by having a centralized platform to track AI assets, automate governance workflows,
- assess and mitigate risks, and
- demonstrate business value, thereby accelerating responsible AI adoption and regulatory compliance.
- Comprehensive AI Governance
- Lifecycle Management
- AI Centre of Excellence (CoE)
- Integrated Pillars
- Role-Based Workspaces
- Automated & Manual Asset Intake
- Regulatory Alignment
- Centralized Case Management
- Performance & Value Metrics
- Technical Architecture & Best Practices
- Leading ServiceNow engagements from solutioning, design, implementation, support and advisory. Lead meetings with customers to gather business requirements, current IT infrastructure, and future goals.
- Work with customers and internal teams to resolve any issues related to scope, technical challenges, or integration.
RESPONDENTS [ please read carefully ]
U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. Any equivocation or misrepresentation will be reported to USCIS and BBB.
ABOUT US (Equal Opportunity Employer)
At TP USA we are proud to celebrate diversity of people for the benefit of our employees, our products, and the global community we all belong to. It is the policy of TP USA Inc., and its subsidiaries, to provide equal employment opportunities to all employees and applicants for employment. All employment practices such as recruitment, selection, promotions, and other terms and conditions of employment are administered in a manner designed to ensure that employees and applicants for employment or services are not subjected to discrimination on the basis of age, race, color, sex, sexual orientation, gender identity, national origin, ancestry, medical condition, disability, marital status, religious or political preferences or union affiliation.
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