What We Need Corpay is currently looking to hire a Technical Solutions Consultant within our Operations division. This position falls under our Corporate Payments line of business and is located in Brentwood, TN. This position will work directly with the Comdata Sales team, Project Managers, Technical Services, Product Development, IT and Customer Relations to effectively and professionally manage technical projects for large clients and potential clients. It provides both support in both pre-and post-sale by attending presentations, conducting technical overviews and consultation, product demonstrations, and installations/implementations. The ideal candidate is familiar with a variety of general technical concepts, software/hardware and communication protocols. The candidate also has an in-depth knowledge of the business aspects of Comdata, including detailed understanding of all products, services, practices and procedures.
The candidate would be required to work with internal/external customers and third-party partners to analyze and design technical solutions to promote the business needs of Comdata and/or the client. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Provide technical support, including programming of unique applications and reports, across all product lines as required. Must have a thorough knowledge of all aspects of the Comdata System, including the transmission of all data types, real-time, batch, reporting and billing options. Provide system analysis and third party programming resource management support in integration of new products and migrating of existing products. Provide detailed technical support to third party vendors to improve their level of integration with our products.
How We Work As a Technical Solutions Consultant, you will be expected to work in a virtual environment. Corpay will set you up for success by providing:
- Company-issued equipment
- Formal, hands-on training
Role Responsibilities: - Handling more complex integrations and manages implementations that fall into a larger time frame for completion
- Managing internal projects or initiatives based on management needs
- Mentoring to other Technical representatives
- Leading the execution of Comdata' s overall information systems strategy as it pertains to their vision of the organization in both strategic and tactical plans. Involved in team adoption, execution and integration of strategy to achieve optimal and efficient delivery.
- Providing a consultative approach to customers based on industry experience
- Working on new customer projects through design phase of new programs
- Traveling to customer offices for onsite meetings when necessary
Qualifications and Skills: - Bachelor's degree is required; or equivalent combination of education and experience that is required for the job
- Experience with supporting REST and SOAP APIs
- Data mapping and transformation related expertise, exposure to data mapping tools such as IBM Sterling, Osmos etc.
- 4+ years of experience with implementations, client support, or customer-interfacing
- 4+ years of experience with supporting client technical needs
- Demonstrated strong interpersonal skills, solid analytical skills and attention to details, and excellent follow-up skills
- Demonstrated ability to work calmly in a fast-paced team environment
- Excellent communication skills, both verbal and written, to properly communicate our product offerings and functionality
- Highly responsive to calls and emails; utilize available tools to track appointments and manage priorities without compromising other responsibilities
- Superior customer service skills, with the ability to react quickly and decisively to resolve customer issues; ability to analyze customer processes and provide creative solutions for implementation
- Demonstrated ability to conduct virtual and onsite presentations and effectively facilitate meetings
- The ability to aid in the effective and timely revenue ramp of each client is critically important
- Keep informed of new enhancements to the system which will affect existing or future customers
- Make suggestions for process improvements to address project quality, cost reduction, cycle time and/or productivity
Benefits & Perks - Medical, Dental & Vision benefits available the 1st month after hire
- Automatic enrollment into our 401k plan (subject to eligibility requirements)
- Virtual fitness classes offered company-wide
- Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
- Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
- Philanthropic support with both local and national organizations
- Fun culture with company-wide contests and prizes
Our Company & Purpose Corpay is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, Corpay has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, Corpay is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before.
We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to 'thrive & grow' through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement.
Corpay is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by:
- Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations;
- Empowering our people to share their experiences and ideas through open forums and individual conversations; and
- Valuing each person's unique perspectives and individual contributions.
Embracing diversity enables our people to "make the difference" as Corpay and its more than 8,000 employees continue to shape the future of global payments. Learn more by visiting or following Corpay on LinkedIn.
Equal Opportunity/Affirmative Action Employer Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
Pay Transparency - This salary range is provided for locations which require such disclosure. Where a position or applicant may fall in a particular wage range depends on a number of factors including but not limited to skill sets, experience training licenses and certifications (if applicable), and other business and organization needs. The disclosed range has not been adjusted for the applicable geographic markets. At Corpay it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions depend on the facts and circumstances of each case. The estimate of the minimum and maximum salary range is $65,000 - $85,000.
- For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEOC and Pay Transparency.
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