Desktop Support Technician (Tier 2)

ROLE : Desktop Support Technician Location: Bethesda, MD 3-5 days onsite We are looking for a Mid-level Desktop Support Technician who will deliver a high level of remote, phone, and desk side customer service remote and desk side support to our Healthcare client. The Technician must perform in-person, remote control, over-the-phone, and automated IT support to all client networks, workstations (laptops and desktops, and peripherals). The Technician must troubleshoot hardware issues and proble

Description/Deliverables The Department''s OIT is seeking the services of an experienced Client Technologies Technician. The Candidate will be required to successfully complete tasks in relation to the Scope of Work defined in Section 2.3. 2.3. Scope of Work/Job Characteristics The Client Technologies Technician will serve as the principal line of communication for the project team. The duties and responsibilities of this position are as follows: Provide Tier 1 software, hardware, and network-

GovCIO is looking for a Customer Support Administrator (IT Specialist) with an active Secret clearance to provide Tier 2 Level field support. This position will be an on-site position in Arlington, VA. Responsibilities Serves as the primary on-site support point of contact for customers, providing assistance, resolving issues, and ensuring an exceptional service experience for classified and unclassified networks. This role requires excellent communication, problem-solving, and interpersonal sk

M&S (which stands for Management and Solutions) was conceived in 2002 with the vision of creating highly effective teams of elite consultants to deliver strategic process and technology solutions to enterprise organizations across the US. Our commitment to delivery in complex environments and long-term customer success has merged process and technology into innovative solutions, established deep pockets of expertise, and enabled innovative transformation for evolving businesses. We have intentio