Title: IT Systems Engineer III
Duration: 12 Months
Location: Oakland, CA - This will be a hybrid requirement, requiring one day onsite
Job Responsibilities
· Be proficient in AutoCAD. This is important for learning AutoDesk Vertical Software (i.e. AUD, Plant 3D)
· Learn to administrate ProjectWise and its functionality.
· Handle moderate user issues that arise with supported systems and tools, escalating the more complex problems to team.
· Work with team to analyze and document business processes and information needs.
· Discuss requirements and deliverables with peer team members.
· Provide timely and professional responses to IT or user inquiries. Escalate as appropriate.
· Lead and engage teams that develop requirements for business needs solutions.
· Lead and participate in User Acceptance Tests (UAT) and perform quality reviews of test results
Qualifications
· Intermediate understanding of AutoCAD Software on functionality and best practices.
· AA/AS in Business, Engineering, Computer Science/Information Systems, etc. or equivalent work experience.
· 5 years of job-related experience in Business, IT or Engineering fields.
· Participation in projects of medium complexity.
· Continuous education in IT and business specific areas.
Desired:
· Experience in a change management process.
· Experience in technology or system deployments for utility operations
· Proficient PC skills including a proficiency in various software (i.e.AutoCAD, MS Office)
· Detail oriented, analytical, good oral and written communication skills