Senior Business Analyst
Location: [Location(s) / Remote] – Hybrid – Coppell, TX – 3 days in a week from office
Employment Type: [Full-time /Contract] – Contract to Hire
Work Mode: Remote work is scheduled for Mondays and Fridays, while on-site attendance is required Tuesday through Thursday. Please be aware that occasional on-site meetings may be necessary during designated remote workdays.
Company Overview
Trianz is an applied AI solutions company that accelerates customer business transformation through AI powered "Transformation Services as a Software Model". With 25+ years of transforming enterprises, we''ve evolved to a product-led, platform-driven organization serving global enterprises across Financial Services, Insurance, Healthcare, Hi-Tech, Manufacturing, and other industries.
With global presence across 4 continents, our platform portfolio under the unified Concierto brand delivers end-to-end transformations including solutions for Migrate, Manage, Maximize, Modernize, Insights & Agentic AI, and SecOps - delivered through strategic partnerships with leading hyperscalers.
We''re building the premier innovation-led organization in the digital transformation space through AI-first methodologies and data-driven excellence - RevolutionAIzing Transformations.
Role Overview
The Senior Business Analyst - IT Strategy & Operations supports the Office of the CIO by helping translate IT strategy into execution, materials, and operational insight. This role partners closely with OCIO leadership and IT functional leaders to support strategy operationalization, vendor management initiatives, executive reporting, and IT communications.
This is a senior individual contributor role that operates with a high degree of independence but under the direction of OCIO leadership. The role requires strong judgment, attention to detail, and the ability to work effectively in ambiguous environments while supporting multiple concurrent initiatives.
This position is well‑suited for a senior analyst who understands the business of IT, communicates effectively with technical and non‑technical leaders, and is comfortable supporting enterprise‑scale initiatives.
Key Responsibilities
Strategy Support & Operationalization
- Support IT strategy efforts by helping translate strategic priorities into roadmaps, initiatives, and supporting materials.
- Assist in the development and maintenance of capability maturity roadmaps, including:
- Mapping initiatives to capability outcomes
- Tracking maturity progression over time
- Supporting documentation and visualizations
- Help prepare materials for CIO strategy reviews, executive briefings, and leadership discussions.
- Support development of Board‑level and senior‑leadership narratives by organizing inputs, drafting content, and refining messaging.
Vendor Management & VMO Support
- Support the development and operationalization of a Strategic Vendor Management framework.
- Partner with OCIO leadership, Procurement, and external partners to support:
- Vendor tiering and segmentation
- Scoring and weighting criteria
- Supplier surveys and inputs
- Assist with preparation of materials for vendor reviews and governance forums.
- Support efforts to consolidate and enable new supplier and contract management (SCM) tools.
CIO Dashboard & Executive Reporting
- Support the development and ongoing refinement of a CIO‑level dashboard.
- Help gather, organize, and synthesize inputs from across IT teams.
- Assist with shaping executive‑ready views that highlight priorities, progress, risks, and dependencies.
- Ensure materials are accurate, clear, and appropriate for executive audiences.
IT Leadership & Cross‑Functional Collaboration
- Partner with leaders and teams across:
- Infrastructure
- Cybersecurity
- Platform Applications
- Enterprise Architecture, Data & AI
- PMO
- Support content development by coordinating inputs and ensuring consistency across teams.
- Help connect work across towers into cohesive leadership‑level materials.
Communications, Huddles & Town Halls
- Support the development of materials for:
- IT leadership meetings
- IT huddles
- Global IT town halls
- Partner with Enterprise Communications to support global IT communications.
- Help ensure messaging clearly communicates:
- What IT does
- How IT supports the business
- The value IT delivers
Global Coordination
- Support coordination with global IT and business leaders across multiple time zones.
- Assist with organizing inputs from markets and regions to support global alignment.
- Ensure materials reflect global context while maintaining consistency.
Ideal Candidate Profile
- 6–10 years of experience as a Senior Business Analyst or IT Business Analyst.
- Experience supporting IT leadership, strategy, or enterprise initiatives.
- Strong understanding of IT operations and the business of IT.
- Demonstrated ability to work independently with limited day‑to‑day supervision.
- Strong written and verbal communication skills.
- High attention to detail and quality.
Key Skills & Attributes
- Strong organizational and analytical skills.
- Comfortable working in ambiguous or evolving environments.
- Ability to manage up, take feedback, and adjust quickly.
- High emotional intelligence; able to work effectively with diverse stakeholders.
- Proactive mindset with the ability to anticipate needs and next steps.
- Ability to tailor content and approach based on audience.
Role Characteristics
- Senior individual contributor role
- Supports strategy and execution
- Operates under OCIO leadership direction
- Requires minimal hand‑holding but collaborates closely
- Potential for future full‑time conversion for the right candidate
Preferred / Nice to Have:
- Experience supporting a Sr. IT leadership team.
- Exposure to vendor management, procurement partnerships, or VMO initiatives.
- Experience supporting executive‑level presentations or dashboards.
- Familiarity with Microsoft 365 tools (Teams, SharePoint, PowerPoint).
Education:
- Bachelor’s degree in business administration or a related field.
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